Prashant Kushwaha
Assistant Property Manager
Halol
Summary
Results-driven professional with a versatile background in property management, expediting, sales, and customer service. Proven track record of streamlining operations, increasing client satisfaction, and driving business growth through strategic planning and exceptional service delivery. Experienced in overseeing property operations, managing vendor relationships, coordinating supply chains, preparing competitive bids, and resolving customer inquiries. Recognized for strong organizational, communication, and problem-solving abilities, with a commitment to excellence and continuous improvement.
Overview
8
8
years of professional experience
2017
2017
years of post-secondary education
Work History
Assistant Property Manager
PropVIVO Inc.
07.2023 - Current
- Managed a portfolio of 10 residential properties, ensuring they were well-maintained and operated efficiently
- Organized regular property inspections, addressing maintenance issues promptly and ensuring compliance with safety and building codes
- Prepared and managed property budgets, tracking income and expenses to meet financial goals
- Managed vendors and contractors, overseeing repair projects and ensuring timely completion
- Coordinated regular property inspections and maintenance schedules to ensure safety and compliance
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Followed up on delinquent tenants and coordinated collection procedures.
Expeditor
SAWAN ENGINEERS PVT. LTD.
01.2023 - 07.2023
- Provide customer service support to customers regarding order status and delivery times
- Oversee activities related to dispatching shipments, confirming order accuracy, generating reports on work progress, production challenges, discrepancies, and milestones
- Ensure that orders are fulfilled in a timely manner by maintaining accurate records of all orders
- Communicate with customers and vendors to ensure accuracy of orders
- Improving interdepartmental communication to speed up delivery of orders
- Raising Inspection calls & share the inspection documents on a timely basis
- Obtaining dispatch clearances & ensuring timely dispatch to meet the contractual delivery dates
- Constantly in touch with customers to understand their project requirements
- Preparing Manufacturing record books & Quality dossiers as per customer requirements
- Collaborated with suppliers for timely delivery, minimizing production delays.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
Sales and Tendering Executive
SHREE RADHE INDUSTRIES
04.2021 - 01.2023
- Managing day to day sales activities
- Preparing & updating product costing by coordinating with design, purchase & production teams
- Preparing month wise dispatch plans by coordinating with customers, production team & qc team
- Preparing sales plan for customer acquisition, achieving targets & maximum utilization of manufacturing capacity
- Trained new sales representatives & provided guidance on day-to-day basis
- Constantly in touch with customers to understand their project requirements
- Preparing & maintaining records of ongoing purchase & tender inquiries
- Targeting specific inquiries for maximum utilization of available manufacturing capacity
- Preparing & updating sales reports on daily basis
- Cold calling to acquire new customers
- Submitted various tenders to state utilities & private utilities
- Good knowledge of Tender portals
Sales Executive
FLYARGO
12.2018 - 12.2019
- Responsible for day-to-day sales & marketing operations
- Helped secure a contract for surveillance Gyrocopters with the Mexican Government
- Running advertisements on social media platforms & renowned websites
- Generating leads & Cold calling to acquire new customers.
- Preparing reports for daily sales & marketing activities
- Coordinating with the design team for custom requirements from customers
- Requesting quote & preparing estimations for custom part requirements
Customer Service Representative
SITEL, POLSKA
06.2017 - 12.2018
- Customer service representative in Critical Response Line for US based rideshare company
- Customer service representative for Driver Pay Team for US based rideshare company
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
BE - Aeronautical Engineering
Sardar Vallabhbhai Patel Institute of Technology
Vasad, Gujarat06-2016
Skills
Strong communication skills
Property management expertise
Customer relationship management
Lead generation
Lead prospecting
Activity planning
Order management
Team collaboration
Sales and marketing
Disclaimer
I hereby say that above information is correct to the best of my knowledge. If given an opportunity, I will prove to be faithful for your estimated organization.
Timeline
Assistant Property Manager
PropVIVO Inc.
07.2023 - Current
Expeditor
SAWAN ENGINEERS PVT. LTD.
01.2023 - 07.2023
Sales and Tendering Executive
SHREE RADHE INDUSTRIES
04.2021 - 01.2023
Sales Executive
FLYARGO
12.2018 - 12.2019
Customer Service Representative
SITEL, POLSKA
06.2017 - 12.2018
BE - Aeronautical Engineering
Sardar Vallabhbhai Patel Institute of Technology
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