Summary
Overview
Work History
Education
Skills
Timeline
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PRASHANT MALHOTRA

Sales Advisor
Delhi,DL

Summary

I am looking forward to be a part of a Luxury Retail Organization with the primary focus on commitment towards customer service & professionalism.

Productive Sales Advisor eager to exceed sales objectives by providing top-notch support to Type customers. Veteran sales leader offering Number years of experience with diverse products and services.

Overview

8
8
years of professional experience

Work History

Front Office Assistant

THE OBEROI
GURGAON
06.2016 - 04.2018
  • Completed my Industrial Training from THE OBEROI, NEW DELHI
  • Certificate of appreciation for hospitality at 2013 Formula 1 Airtel Grand Prix
  • Professional Skills & Responsibilities
  • Greet customers & ascertain what each customer wants or needs
  • Describe & explain the styling & care of merchandise
  • Recommend, select & help obtain the merchandise based on the customer needs & desires
  • Maintain knowledge of inventory, current sales promotion, policies regarding payment & exchange
  • Arrange & display merchandise to promote sales
  • Motivate the customers to visit the store more often & make frequent purchases by driving the relationship face to face & telephonically
  • Doing appropriate follow-ups & fulfilling commitments in order to maintain a strong relationship
  • Strengths
  • Ability to build relationship and setup trust
  • A proactive & passionate attitude towards sales
  • Determined, Confident and Punctual
  • Positive Attitude
  • Declaration
  • I hereby pledge and pronounce that all the above information is true to the best of my knowledge
  • Produced high-quality communications for internal and external use.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Responded to inquiries from callers seeking information.
  • Prepared meeting rooms and materials and recorded important information.
  • Maintained transaction security by verifying payment cards against identification.

Fashion Consultant

Paul & Shark
New Delhi, Delhi
08.2017 - 01.2018
  • Working at PAUL & SHARK as Fashion Consultant w.e.f.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
  • Proposed accessories to complete outfits and complement clothing choices.
  • Performed personal shopping functions on behalf of customers.
  • Accepted and processed customer payments.
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.
  • Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Handled payment transactions using Software to maintain accuracy and payment processes.
  • Merchandised store inventory in seasonal and brand displays.
  • Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.

Sales Advisor

Hermes
New Delhi, Delhi
09.2019 - Current
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Listened to customer details and offered matching solutions to meet wide range of requirements.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Expanded customer base and boosted profit within product line.
  • Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Boosted brand awareness, implemented promotional campaigns and employed sales tactics as part of territory development.

Education

BBHM - undefined

DELHI JAGANNATH INSTITUTE OF MANAGEMENT

SCIENCES - undefined

CBSE (DELHI) Hansraj Smarak school

10th - undefined

CBSE (DELHI) Hansraj Smarak school

Skills

    Fluent in Hindi, English & Punjabi

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Timeline

Sales Advisor

Hermes
09.2019 - Current

Fashion Consultant

Paul & Shark
08.2017 - 01.2018

Front Office Assistant

THE OBEROI
06.2016 - 04.2018

BBHM - undefined

DELHI JAGANNATH INSTITUTE OF MANAGEMENT

SCIENCES - undefined

CBSE (DELHI) Hansraj Smarak school

10th - undefined

CBSE (DELHI) Hansraj Smarak school

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PRASHANT MALHOTRASales Advisor