Summary
Overview
Work History
Education
Skills
Timeline
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Prashant Malik

Noida,UP

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Vice President of Sales

Transjet Cargo
12.2023 - 01.2024
  • Increased sales revenue by developing and implementing innovative sales strategies.
  • Enhanced customer satisfaction through fostering strong relationships and providing exceptional service.
  • Expanded market share with aggressive prospecting and strategic partnerships.
  • Led a high-performing sales team, providing coaching, mentoring, and performance management.
  • Identified new business opportunities through comprehensive market analysis and trend forecasting.
  • Delivered consistent annual growth by executing effective sales plans and promotions.

Head of Operations

Longway Logistics
09.2023 - 12.2023
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Led cross-functional teams to achieve company goals, fostering collaboration and communication.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Oversaw supply chain management, ensuring timely delivery of products and services to customers.

Operations Manager

Srp Us Logistics
11.2019 - 08.2023
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Implemented new inventory management system to optimize stock levels and reduce waste.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Assist management to open 4 new offices in 3 different states

Assistant Team Leader

Info-X
02.2018 - 11.2019
  • Enhanced team performance by implementing efficient work processes and providing constructive feedback.
  • Assisted in the development of training materials for new hires, resulting in a more streamlined onboarding process.
  • Collaborated with team members to achieve project goals within tight deadlines, ensuring timely completion.
  • Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.

Travel Agent

IGT
05.2017 - 02.2018
  • Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
  • Streamlined booking processes for improved efficiency and reduced wait times for customers.
  • Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
  • Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
  • Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
  • Expanded the agency''s destination offerings by researching emerging travel trends and negotiating contracts with new providers.

Travel Consultant

Redical Minds
11.2016 - 05.2017
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Streamlined booking processes for increased efficiency and reduced client wait times.
  • Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Increased repeat business by providing outstanding customer service and addressing client concerns promptly.

Education

Diploma in Aviation Hospitality And Travel Managem - Tourism And Travel Services Marketing Operations

Frankfinn
New Delhi, India
12.2017

Bachelor of Arts - History

Sunrise Unviersity
Alwar, India
05.2017

Skills

  • Sales technology adoption
  • Sales talent acquisition
  • Lead generation
  • Sales reporting
  • Customer retention
  • Industry expertise
  • Product knowledge
  • Sales training
  • Performance monitoring
  • Sales process optimization
  • Strategic planning
  • Account management
  • Upselling techniques
  • Team leadership
  • CRM management
  • Business development
  • Operations
  • Database Management

Timeline

Vice President of Sales

Transjet Cargo
12.2023 - 01.2024

Head of Operations

Longway Logistics
09.2023 - 12.2023

Operations Manager

Srp Us Logistics
11.2019 - 08.2023

Assistant Team Leader

Info-X
02.2018 - 11.2019

Travel Agent

IGT
05.2017 - 02.2018

Travel Consultant

Redical Minds
11.2016 - 05.2017

Diploma in Aviation Hospitality And Travel Managem - Tourism And Travel Services Marketing Operations

Frankfinn

Bachelor of Arts - History

Sunrise Unviersity

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Prashant Malik