PRASHANT MALIK
Gr NOIDA
Summary
Dynamic Project Manager with a proven track record at Coforge Ltd, excelling in stakeholder engagement and process improvement. Adept at leading cross-functional teams to deliver projects on time and within budget, leveraging strong negotiation skills and risk management strategies to drive continuous improvement and achieve organizational goals.
Overview
18
18
years of professional experience
Work History
Project Manager
Coforge Ltd
Greater Noida
12.2019 - Current
- Conferred with project personnel to identify and resolve problems.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Identified project needs by reviewing project objectives and schedules.
- Managed multiple projects with competing deadlines simultaneously.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Negotiated with project stakeholders or suppliers to obtain resources or materials.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Determined project staffing needs and led resource management.
- Created team objectives and roles with specific goals outlined for each individual.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Created project status presentations for delivery to customers or project personnel.
- Facilitated resolution of conflicts between team members when necessary.
- Drafted project construction schedule and updated as job progressed.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Provided guidance to team members regarding tasks assigned to them.
- Developed and maintained project plans, timelines, and budgets.
- Submitted budget estimates, progress reports and cost tracking reports.
- Created and implemented processes to ensure successful completion of projects.
- Modified project plans when needed to better align with organizational objectives.
- Conducted periodic inspections of job sites for quality and progress.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Led meetings with internal team members, consultants and contractors.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
Lead Consultant
Genpact Headstrong Capital Markets
Noida
03.2018 - 11.2019
- Analyzed key performance indicators to identify effective strategies.
- Worked closely with stakeholders to identify business issues.
- Trained, coached, and mentored junior consultants on best practices in the industry.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Conducted enterprise capability analysis to identify potential gaps.
- Audited company's legal documents to verify compliant policies and procedures.
- Provided strategic advice to clients on how to maximize the impact of their initiatives.
- Worked closely with human resources to support employee management and organizational planning.
- Led meetings with internal teams and external partners as needed.
- Conducted research to identify potential solutions to client issues.
- Managed regulatory compliance examinations, verifying conformity with federal and internal guidelines and legal statutes.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Deputy Manager of Operations
HCL Techonlogies
Noida
07.2009 - 09.2017
- Resolved escalated customer service issues in a timely manner.
- Negotiated contracts with vendors and service providers, securing favorable terms.
- Collaborated with team leaders on quality audits.
- Ensured compliance with applicable laws and regulations related to operations activities.
- Conducted research into emerging trends in the field of operations management.
- Analyzed data related to operations performance and customer satisfaction levels.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Oversaw financial management, budget management, accounting and payroll activities.
- Maintained relationships with vendors and suppliers to ensure delivery of quality products in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Managed daily workflow of the Operations department by assigning tasks appropriately.
- Responded to information requests from superiors, providing specific documentation.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Planned delivery routing, team workflows, and promotional initiatives.
- Implemented successful business strategies to increase revenue and target new markets.
- Organized meetings with stakeholders to discuss business objectives, strategies, and plans.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Facilitated training sessions for new staff members on relevant operational topics.
IT Executive
RHSEZ
Gurgaon
07.2007 - 06.2009
- Provided company users with tech support for IT problems and account maintenance.
Education
Bachelor of Science - Information Technology
Galgotia's College of Engg & Technology
Greater Noida06-2007
GED -
SDRR Public School
Shamli03-2002
High School Diploma -
SDRR Public School
Shamli03-2000
Skills
- Project management
- Process improvement
- Problem solving
- Conflict resolution
- Stakeholder engagement
- Team leadership
- Training and development
- Risk assessment
- Quality assurance
- Lean six sigma
- Process improvement strategies
- Performance improvement tracking
- Process mapping
- Process flows
- Team collaboration
- Process templating
- Agile methodology
- Timeline forecasting
- Team building
- Continuous improvement
- Communication strategies
- Resource allocation
- Performance tracking
- Sprint planning
- Task delegation
- Process implementation
- Time management
- Negotiation skills
- Effective communication
- Risk management
References
References available upon request.
Timeline
Project Manager
Coforge Ltd
12.2019 - Current
Lead Consultant
Genpact Headstrong Capital Markets
03.2018 - 11.2019
Deputy Manager of Operations
HCL Techonlogies
07.2009 - 09.2017
IT Executive
RHSEZ
07.2007 - 06.2009
Bachelor of Science - Information Technology
Galgotia's College of Engg & Technology
GED -
SDRR Public School
High School Diploma -
SDRR Public School
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