Prashant Mishra
Dhar
Summary
Senior Sales Manager with extensive experience at YES BANK, specializing in business management and client relationship development. Recognized as Best Value Achiever for driving significant revenue growth through effective cross-selling strategies. Strong expertise in market analysis combined with a commitment to customer satisfaction enhances profitability and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Sales Manager (AVP)
YES BANK
Manawar Dhar
12.2021 - Current
- Drove sales performance as Cluster Sales Leader for team of 15 members.
- Executed cross-selling strategies for savings accounts, current accounts, and insurance products.
- Focused on revenue generation through non-cash activities and CASA value enhancement.
- Developed targeted marketing initiatives to stimulate business growth and increase revenue.
- Achieved recognition from Zonal Head as Best Value Achiever for Q4 (2021 - 2022).
Branch Manager
Ujjivan Small Finance Bank Limited
Varanasi
09.2019 - 08.2021
- Managing all the Operations as well as Sales of the branch Managing All the systems and rules of Retail Banking.
- Cross selling of products to existing customers. Like Saving A/c, Current A/C, Insurance, gold loans, Mutual Fund, SIP, RD etc.
- Responsible for cash related as well as non cash related activities like DD, BC, Fund Transfer, RTGS, NEFT processing of vendor payments.
Branch Manager
HDFC Bank
Azamgarh
05.2017 - 08.2019
- Managing all the Operations as well as Sales of the branch Managing All the systems and rules of Retail Banking.
- Cross selling of products to existing customers. Like Saving A/c, Current A/C, Insurance, gold loans, Mutual Fund, SIP, RD etc.
- Responsible for cash related as well as non cash related activities like DD, BC, Fund Transfer, RTGS, NEFT processing of vendor payments.
Branch Manager
HDFC Bank
Mubarak Pur, Azamgarh
01.2015 - 04.2017
- Managing all the Operational as well as Sales staff of the branch. Managing All the systems and rules of Retail Banking.
- Cross selling of products to existing customers. Like Saving A/c, Current A/C, Insurance, gold loans, Mutual Fund, SIP, RD etc.
- Responsible for cash related as well as non cash related activities like DD, BC, Fund Transfer, RTGS, NEFT processing of vendor payments.
Branch Sales Manager (B S M)
ICICI Bank
Varanasi
04.2011 - 12.2014
- Managing all the Sales staff of the branch. Managing systems and rules of Retail Banking
- Cross selling of products to existing customers. Like Saving A/c, Current A/C, Insurance, gold loans, Mutual Fund etc.
- Responsible for cash related as well as non cash related activities like DD, BC, Fund Transfer, RTGS, NEFT processing of vendor payments.
Asst. Manager
HDFC Bank
Varanasi
12.2010 - 03.2011
- Managing portfolio customer as Relationship Manager. Managing systems and rules of Retail Banking.
- Cross selling of products to existing customers. Like online trading A/c, credit card, M F, Insurance, gold loans, forex gift plus card etc.
- Responsible for non-cash related activities like DD, BC, Fund Transfer processing of vendor payments.
- Received a gift voucher of 5000 for selling Max insurance and saving A/c with the value of income.
- Received best performer award from Zonal Head.
- Achieved rating 1.
Sales Manager
HDFC Bank
Kanpur
06.2007 - 11.2010
- Managing Sales Executive with sales staff strength of 12 executive and 12 Branches.
- Responsible for Maximum Third-Party Revenue Generation.
Supervisor Marketing
Ashok Leyland Finance Ltd.
Varanasi
04.2005 - 06.2007
- Handling personal product division.
- Loan Disbursement and Recovery on Time.
- Customer verification.
- Certificate from Zonal Head for best performing employee.
Senior Sales Executive
ICICI Bank Ltd
Varanasi
09.2002 - 03.2005
- Managing data confirmation and information dissemination (DCID) with sales staff strength of 25 Executive.
- Organized road show events at various places in and around Varanasi.
- Presentation to high-net-worth individuals (HNI) corporate as well as individual customer for our product offering.
- Certificate of merit from Area Sales manager.
Education
Master of Business Administration - Marketing
MJP Rohilkhand University
Bareilly, Uttar Pradesh05.2002
Bachelor of Business Administration -
Institute of foreign trade and Management (IFTM)
Moradabad, Uttar Pradesh05.2000
Skills
- Business management and operations
- Customer service optimization
- Market analysis and forecasting
- Business planning and development
- Banking operations administration
- Performance evaluation
- Process improvement strategies
- Client relationship management
- Profitability enhancement
- Customer satisfaction strategies
Professional Highlights
A management graduate with 23 years of experience in sales and operations, expertise in developing marketing platforms, and assigning sales targets within the defined time period. An excellent communicator with effective interpersonal, client servicing, and organizational skills
Awards
- Certificate of Achievement, MDRT, MDRT experience, and Global Conference, Hong Kong, 01/01/16
- Certificate of Achievement, CRS, SAHI Drive
- Certificate of Recognition, "KING OF FOREX"
- Certificate of Appreciation, "Champion of Champions"
- Certificate of Excellence, toward Life Insurance Business
Certification
- AMFI Certified, Mutual Fund (Advisors), 2008
- Software Technology Course and Programming, Motilal Nehru Regional Engineering College, Allahabad, 2000
- General Insurance Agent, INSURANCE INSTITUTE OF INDIA, 2002
- Full Time Agent, NATIONAL INSURANCE COMPANY LTD, 2002
Personal Information
- Father's Name: Mr Indu Bhushan Mishra
- Date of Birth: 07/25/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
- Mr. Saurabh Kumar, Regional Sales Manager, Ujjivan Small Finance Bank Limited, 7428496800
- Mr. Mayank Bhushan Mishra, Consultant, TCS Indore, 9125172100
Skills
- Identifying new, viable avenues to augment business generation
- Optimizing customer service levels through the delivery of outstanding services
- Developing various plans for increasing business by achieving major accounts in the assigned region
- Analyze market trends by tracking competitor activities and providing reports to management for enhancing business opportunities
- Designed and implemented business plans for increasing sales and expanding the business in the assigned region
- Administering banking operations entailing funds transfer, voucher management, and cash management to ensure optimal service and efficiency levels
- Establishing performance-oriented systems and rules for the execution of banking operations
- Evaluating banking processes and rules to identify and ease possible bottlenecks,
- Fraud identification and networking with prospective clients
- Generating business from existing accounts and achieving profitability
- Maintaining healthy business relationships with major clients
- Ensuring customer satisfaction by achieving service quality norms, shares, mutual funds, and government income tax bonds
Timeline
Senior Sales Manager (AVP)
YES BANK
12.2021 - Current
Branch Manager
Ujjivan Small Finance Bank Limited
09.2019 - 08.2021
Branch Manager
HDFC Bank
05.2017 - 08.2019
Branch Manager
HDFC Bank
01.2015 - 04.2017
Branch Sales Manager (B S M)
ICICI Bank
04.2011 - 12.2014
Asst. Manager
HDFC Bank
12.2010 - 03.2011
Sales Manager
HDFC Bank
06.2007 - 11.2010
Supervisor Marketing
Ashok Leyland Finance Ltd.
04.2005 - 06.2007
Senior Sales Executive
ICICI Bank Ltd
09.2002 - 03.2005
Master of Business Administration - Marketing
MJP Rohilkhand University
Bachelor of Business Administration -
Institute of foreign trade and Management (IFTM)
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