MBA-FINANCE with an overall experience of 12 years 10 months in Investment Banking Operations, primarily in Reference Data Management. Results-driven Senior Process Manager known for exceptional productivity and efficiency in task completion. Specialize in process optimization, strategic planning, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and project delivery within strict timelines.
Work profile: Mapped under Reconciliation & Performance support process.
Work Profile: Mapped under reference data management system (RDMS) – Part of the Instrument Data Management team (Equity & Fixed income operations)
Job Profile & Key Responsibilities:
• Active member for smooth transition of the process from Wipro, Bangalore.
Active Equity & Fixed Income SME with ownership of the delivery for the activities performed for APAC/EMEA region and client face-off.
• Got an onshore Client base (London) opportunity to work with clients to gather their requirement, interacting with downstream consumers / end user and provide the information to development / IT team for concrete solution on client's requirements/issues. Active engagement in transformation, automation, and DQ initiatives. Lead the Corporate action automation project successfully, working as an expert from the operations side.
• Standard Operating Procedure (SOP) Review and Control Governance. Managed a team of 4-5 members. Team activities like daily/weekly team hurdles, 1-to-1 discussion with team members, and checking performance gap issues within team members.
• Special projects, Weekend Testing, Additional Efforts – Preparation of complete and accurate test cases covering various positive, negative scenarios for new system changes, sign-off the changes (SDDs) to the system, assessing close impact to the deliverables. Ensured understanding of project scope, deliverables, and outcomes. Collaborated with projects team to optimize daily operations. Act as SMEs and lend support to the BAU team as required. Preparing KPIs and presenting to UBS on a weekly basis, providing RCAs, handling MIS files, and presenting to management. Client engagement, negotiation, and communication alignment with clients' priorities and solving clients' top pain areas. Managed client escalations and effectively handled incidents as the Single Point of Contact (SPOC) for the UBS regional head in my region. SME for setup/amendment of the instruments in the Master system, products such as fixed income products: U.S. Treasury, Corporate, Government, Convertible, Mortgage bonds, Money market CP/CD's, Preferred stock, and Floating rate notes, etc. Equity Products: hybrid structure products/funds, Warrants, Common stocks, Depository Receipts, Exchange traded products, etc. Reconciled instrument data across Master system, Exchange data and Vendors data. Acquainted with the data vendor's sites/systems, e.g. Bloomberg, Thomson Reuters, Six Financial Information, Exshare, CUSIPWEB, London Stock Exchange, and stock exchanges.
Projects Undertaken:
• Newly introduced US Treasury Floating Rate Note automation (Announcement, Auction & Settlement). Automation of TRACE-eligible instrument setup. Automation of Corporate Action events like Name Change, ID Change, Listing, and Delisting, etc. Deployment of newly introduced regulatory attribute by regulatory bodies. Automated Legal entity mastering for Municipal instruments
Work Profile: Mapped in Fixed Income Operations (MBSCC Trade Support)
Job Profile & Key Responsibilities:
Active member for smooth transition of the MBSCC process.
Work Profile: Equity advisor cum Dealer (cash market +derivative + currency market)
Job Profile & Key Responsibilities:
• Handling HNI clients & trading on behalf of them in capital market & currency market
• Handling day to day activity like providing market information, expert's recommendation, Account summery etc. Ensured compliance with internal and external guidelines, resulting in minimal comments during audits and inspections
• Ensured high level of customer service in branch and effectively managed difficult customer situations, resulting in increased client satisfaction.