PRASHANT PAWAR
Sales Manager
PUNE
Summary
Results-driven Sales Manager with expertise in relationship building, team supervision, and market analysis. Proven track record in generating leads and mentoring junior staff to enhance sales performance.
Overview
10
10
years of professional experience
Work History
Sales Manager
Muthoot Homefin India Ltd.
02.2024 - Current
- Developed and implemented strategic sales plans to achieve revenue targets.
- Analyzed market trends and customer needs to identify opportunities for growth.
- Trained and mentored junior sales staff to enhance team performance.
- Fostered relationships with key clients to ensure high levels of satisfaction and retention.
- Utilized CRM software to track sales performance and optimize lead conversion rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Business Manager
Kogta Financial (i) Ltd
03.2023 - 01.2024
- Streamlined operational processes to enhance efficiency across departments.
- Developed and implemented strategic business plans aligned with company objectives.
- Analyzed financial data to inform decision-making and improve profitability.
- Coordinated cross-functional teams to ensure successful project execution and alignment.
- Assisted with hiring process and training of new employees.
- Increased market share by identifying and capitalizing on emerging market trends.
Relationship Manager
DCB Bank
08.2022 - 03.2023
- Cultivated strong client relationships through proactive communication and personalized service approaches.
- Analyzed client needs to recommend tailored banking solutions, enhancing customer satisfaction.
- Facilitated onboarding processes for new clients, ensuring smooth transitions and understanding of services.
- Collaborated with cross-functional teams to streamline account management procedures, increasing operational efficiency.
- Mentored junior staff on best practices in relationship management and customer engagement techniques.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Strengthened client relationships through regular, personalized communication, ensuring high levels of client satisfaction and retention.
Senior Executive Officer
ICICI Bank
09.2021 - 08.2022
- Led strategic planning initiatives to enhance operational efficiency and customer satisfaction.
- Developed and implemented risk management frameworks to ensure compliance with regulatory standards.
- Oversaw project management for banking solutions, ensuring alignment with organizational objectives.
- Collaborated with cross-functional teams to drive process improvements and streamline workflows.
- Developed strategic partnerships with key industry players, resulting in mutually beneficial collaborations.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Relationship Officer
Axis Bank
02.2020 - 06.2021
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Resolved problems, improved operations, and provided exceptional service.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Customer Relationship Executive
Tata Capital Housing Finance Ltd.
02.2018 - 08.2019
- Created and maintained detailed database to develop promotional sales.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Sales Executive
L&T Finance Ltd.
09.2016 - 12.2017
- Built and sustained client relationships that contributed to significant sales growth.
- Developed and maintained strong client relationships to drive sales growth.
- Researched sales opportunities and possible leads to exceed sales goals.
- Conducted research on sales opportunities and leads to surpass sales goals.
Education
BBA - Human Resources Management
SMBST COLLEGE
Sangamner, India 04.2001 -
Skills
Relationship building
Sales presentations
Sales team supervision
Sales tracking
Pipeline management
Case monitoring
Staff training and development
Sales process
Lead generation
Sales coordination
Market trend analysis
Team recruiting and onboarding
Timeline
Sales Manager
Muthoot Homefin India Ltd.
02.2024 - Current
Business Manager
Kogta Financial (i) Ltd
03.2023 - 01.2024
Relationship Manager
DCB Bank
08.2022 - 03.2023
Senior Executive Officer
ICICI Bank
09.2021 - 08.2022
Relationship Officer
Axis Bank
02.2020 - 06.2021
Customer Relationship Executive
Tata Capital Housing Finance Ltd.
02.2018 - 08.2019
Sales Executive
L&T Finance Ltd.
09.2016 - 12.2017
BBA - Human Resources Management
SMBST COLLEGE
04.2001 -