Prashant Saxena
BIOMEDICAL ENGINEER
New Delhi
Summary
To excel in my field through hard work, research, skills, and perseverance. To serve my parents, and my country with the best of my abilities. Flexible Technical Support Engineer with 9 years of experience helping clients maintain smooth operations. Expertise in HEALTHCARE equipments .Commended for rapidly and effectively resolving downtime and efficiently integrating new hardware and components.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Senior Technical Support Engineer
Forus Health Pvt Ltd
NEW DELHI
10.2023 - Current
- TAKING CARE OF INSTALLATION CALLS, BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- TRAINING AND DEMONSTRATION ON DEVICE.
- Improved overall system stability by conducting thorough root cause analysis on recurring issues and implementing corrective actions
- Streamlined troubleshooting processes for improved issue resolution times and minimized downtime
Field Service Engineer
Becton Dickinson India Pvt Ltd
01.2023 - 10.2023
- : TAKING CARE OF INSTALLATION CALLS, BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- : AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- Developed customized preventive maintenance plans tailored to individual client needs, extending equipment life and minimizing disruptions
Field Service Executive
Molbio Diagnostic Pvt Ltd
08.2020 - 12.2022
- : TAKING CARE OF INSTALLATION CALLS , BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- : AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- : TRAINING AND DEMONSTRATION ON DEVICE.
Assistant Manager
Timpac Healthcare Pvt Ltd
01.2019 - 08.2020
- TAKING CARE OF BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- TRAINING AND DEMONSTRATION ON DEVICE.
- TEAM HANDLING OF 4 ENGINEERS,DOCUMENTATION
Service Engineer
Lab India Healthcare
09.2017 - 12.2018
WE ARE GIVING TECHNICAL SUPPORT TO CEPHEID GENEXPERT (REAL TIME PCR)
CEPHEID GENEXPERT (REAL TIME PCR )
- TAKING CARE OF BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- ARE GIVING TECHNICAL SUPPORT TO CEPHEID GENEXPERT (REAL TIME PCR
Field Engineer
Pulse Communication Pvt Ltd
01.2015 - 01.2017
- TAKING CARE OF INSTALLATION CALLS, BREAKDOWN CALLS, PREVENTIVE MAINTAINANCE.
- AMC/CMC COLLECTION OF NORTH REGION FROM DELHI.
- TRAINING AND DEMONSTRATION ON DEVICE.
- Delivered high-quality field services, ensuring all projects were completed on time and within budget constraints
Education
MBA - Special Products Marketing Operations
SUBHARTI UNIVERSITY
Meerut, India 03.2018 - 03.2020
Bachelor of Science -
MPGI, Jaipur
Jaipur 04.2011 - 03.2015
Associate of Science - 12 TH WITH PCM
ST AUGUSTINE SENIOR SECONDARY SCHOOL
Agra, India 03.2010 - 03.2011
High School Diploma -
ST AUGUSTINE SENIOR SECONDARY SCHOOL
Agra, India 03.2008 - 02.2009
Skills
ON TIME SUPPORT
undefinedAffiliations
Force Biomedical, FB-M-19-002973, 2019
Mba
P&O&MARKETING MANAGEMENT, 2018-2020, Subharti University Meerut
Personal Information
- Date of Birth: 12/25/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Training And Workshops
- CETPA, Manual testing, automation testing, 45 days
- MICROSOFT, Tech Vista, 01 Day
- Vision World Tech. Pvt Ltd., Automation, 02 Days
- Robosapiens Pvt Ltd., Line Follower Robot, 02 Days
- RVM CAD, AUTO CAD, 90 Days
Father's Name
Mr. Sarvesh Saxena
Extracurricular Activities
Participated in Zonal round of ROBOTRYST-2014 organized by Robosapiens Pvt Ltd. Participated in different extra-curricular activities (quizzes, debate, technicalquiz). Participated in advanced training on MTB from CEPHEID.
Projects
Minor Project:- ALCOHOL DETECTOR Major Project:- PREPAID ENERGY METER USING RFID
Timeline
Senior Technical Support Engineer
Forus Health Pvt Ltd
10.2023 - Current
Field Service Engineer
Becton Dickinson India Pvt Ltd
01.2023 - 10.2023
Field Service Executive
Molbio Diagnostic Pvt Ltd
08.2020 - 12.2022
Assistant Manager
Timpac Healthcare Pvt Ltd
01.2019 - 08.2020
MBA - Special Products Marketing Operations
SUBHARTI UNIVERSITY
03.2018 - 03.2020
Service Engineer
Lab India Healthcare
09.2017 - 12.2018
Field Engineer
Pulse Communication Pvt Ltd
01.2015 - 01.2017
Bachelor of Science -
MPGI, Jaipur
04.2011 - 03.2015
Associate of Science - 12 TH WITH PCM
ST AUGUSTINE SENIOR SECONDARY SCHOOL
03.2010 - 03.2011
High School Diploma -
ST AUGUSTINE SENIOR SECONDARY SCHOOL
03.2008 - 02.2009
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