Prashant Seema

• Provide interface and related workflow solutions within the guidelines of the interface team's custom request procedures
• Create test plan templates and test with customer/vendor to insure that functionality meets the needs of the customer
• Supported troubleshooting efforts by diagnosing interface issues and implementing fixes.
• Maintained documentation of Interface configurations and updates for reference.
• Resolved escalated issues from help desk personnel related to system functionality.
• Developed technical documentation such as flowcharts, diagrams, and process maps.
• Analyzed user requirements and implemented Interface changes to improve efficiency..
• Performed data analysis to identify trends and recommend solutions.
• Provide technical assistance to other departments in relation to interface development and installation
• Provide technical support during the implementation delivery process including triaging and troubleshooting reported by customer and implementation team.
• Advise clients on testing strategy and planning to ensure successful solution implementation
• Developing Technical documentation to facilitate efficiency, document customer implementations, and support department education objectives.
• Training Customers and Altera Staff on your areas of expertise

• Built an interface between our EMR application and external stakeholders by gathering their requirements.
• Increased our client satisfaction by resolving issues related to the [Product or Service] interface.
• Laboratory and radiology integration are highly performed, and the transfer of such data is in HL7 format.
• Implemented different types of Interface Integration. (ADT, SIU, VXU, ORM, ORU, DFT, MDM) using such multiple formats: HL7, CSV, XLS.
• Consistently use SQL queries in the database and Linux commands while operating the server.
• Direct communication with clients and other vendors, providing project and issue status updates, and weekly meetings with clients and vendors.
• Provide support to our clients on an implemented setup with their issues or concerns.
• Acquired project management skills by driving the whole project from start to finish. This includes the steps below:

1. Requirement gathering.

2. Sending the quote once the scope of the project is finalized.

3. Interface implementation.

4. Interface Testing.

5. Client workflow training for the developed interfaces.

• Validation and sanity check after patching activities.
• Led strategic planning sessions to align company goals with operational initiatives.
• Facilitated cross-departmental communication to enhance project collaboration and execution.
• Mentored junior staff to develop skills in HL7 Integration and problem-solving.