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Hi, I’m
PRASHANT SHRIRAM UDAPHE
Pune
Work Preference
Summary
Results-driven Senior Finance Analyst with over 10 years of experience in Accounts Receivable, Billing Operations, Order-to-Cash, and Cash Applications. Expertise in managing high-volume payment processing, resolving billing disputes, and implementing process automation. Skilled in Salesforce, Oracle, PeopleSoft, HighRadius, and advanced Excel. Experienced in leading cross-functional initiatives and ensuring SOX audit compliance.
Overview
1
Certification
11
years of professional experience
Work History
TransUnionPune
Finance Analyst - Billing Operations
05.2024 - Current
Job overview
- Managed end-to-end billing operations for Canada region, including customer onboarding and pricing configuration.
- Reviewed and approved manual calculation files and billing adjustments, ensuring billing accuracy and compliance.
- Resolved customer billing inquiries and escalations, maintaining effective stakeholder communication.
- Executed credit/rebill adjustments, identifying areas for continuous improvement in billing operations.
- Collaborated with cross-functional teams to streamline reporting processes, enhancing report accuracy and timeliness.
- Oversaw master service agreements and validated customer contracts for compliance.
- Utilized Salesforce, TaskRay, PeopleSoft, Coupa, and Ariba for workflow management and reporting.
- Compiled data reports and year-end audit information to support financial transparency.
AmazonPune
Senior Analyst - Cash Applications (AWS Division)
04.2019 - 05.2024
Job overview
- Managed high-volume global cash applications, ensuring exceptional accuracy across multi-currency accounts receivable.
- Resolved unapplied and unidentified cash overpayments, addressing billing discrepancies and senior-level escalations to enhance cash flow accuracy.
- Collaborated with collections and billing teams to expedite customer payment resolutions, contributing to reduced DSO.
- Streamlined workflow processes, implementing strategies that enhanced team productivity in cash applications.
- Spearheaded automation initiatives, overseeing user acceptance testing and developing Excel macros to streamline daily allocations.
- Generated detailed reports on findings and recommendations to support strategic decision-making and optimize cash application processes.
- Created training SOPs and conducted team training as a certified trainer.
- Promoted to senior analyst in 2021; received Fast Forward Award trophy and Spark of Brilliance.
UPSPune
Accounts Receivable Assistant
08.2015 - 04.2019
Job overview
- Managed unapplied cash and issued billing adjustments while collaborating with collections to resolve disputes, ensuring timely resolution and improving cash flow.
- Identified and resolved unapplied payment issues, directly contributing to improved cash flow and retention of revenue.
- Resolved customer accounts receivable queries, contributing to improved DSO metrics and SLA targets.
- Maintained accurate AR records and drove process improvements for unapplied cash resolution, supporting overall financial accuracy.
- Accurately processed high-volume payments across credit card, check, and ACH channels.
- Processed invoices and payment applications with precision and timeliness.
- Posted cash and check receipts by verifying transactions from local deposits and lockboxes.
Education
Pune University
MBA from Finance
01-2015
University Overview
- First Class
- GPA: 61%
Pune University
Bachelor of Commerce (B.Com)
01-2013
University Overview
- First Class
- GPA: 61%
Skills
- Billing operations and OTC
- Accounts receivable management
- Cash application and reconciliation
- Payments processing
- Credit adjustments and rebilling
- Dispute resolution
- Revenue oversight
- Aging bucket management
- Workflow optimization
- Data reporting and analysis
- Data analytics
- ERP and CRM systems: Oracle, PeopleSoft, Salesforce, HighRadius, TaskRay, IRIS, CART, On-Demand, Ariba
- Internal controls
- Team leadership
Certification
- Promoted to Senior Analyst at Amazon (2021), recognized for outstanding AR performance.
- Recipient of the Fast Forward Award Trophy and the Spark of Brilliance Award at Amazon.
- Multiple Team Appreciation Awards across TransUnion, Amazon, and UPS tenures.
- Certified Train the Trainer; designed and delivered AR process training for new team members.
- Recipient of the Champ Award and Error Reduction Award in Transunion
Payments
- ACH
- Wire Transfers
- Check Processing
- Credit Cards
- Aging Bucket Management
Key Projects Process Improvements
- Project SWACHA (Amazon), Designed and led initiative to significantly reduce 60+ and 90+ day unapplied/unidentified AR payments, improving cash flow visibility.
- Green Belt Project (Amazon), Implemented automation workflows to improve cash application accuracy and reduce manual processing time.
- JDI AR Projects (Amazon), Developed Excel macros for daily payment allocations and quick payment matching, enhancing team productivity.
- Cost & Inventory Analysis (GM India Internship), Performed cost control analytics and inventory reporting, providing actionable insights to management.
Analytics
- MS Excel (XLOOKUP, SUMIFS, Pivot Tables, Macros)
- Excel VBA Macros
- PowerBi
- Data Reporting
Erp Crm
- Oracle
- PeopleSoft
- Salesforce
- HighRadius
- TaskRay
- IRIS
- CART
- On-Demand
- Ariba
Timeline
Finance Analyst - Billing Operations
TransUnion
05.2024 - Current
Senior Analyst - Cash Applications (AWS Division)
Amazon
04.2019 - 05.2024
Accounts Receivable Assistant
UPS
08.2015 - 04.2019
Pune University
MBA from Finance
Pune University
Bachelor of Commerce (B.Com)