Prashant Singh
Senior Associate
Ahmedabad,GJ
Summary
An aspiring marketing professional with an analytical and problem-solving mindset also possesses good communication and interpersonal skills, a highly focused individual with experience in business development, social media promotion, client handling, sales, and market research
Overview
6
6
years of post-secondary education
1
1
year of professional experience
Work History
Senior Associate
Delhivery India
Ahmedabad, Gujarat
05.2021 - Current
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Handling clients escalations regarding late deliveries, cancelled pickups, damaged and lost shipments etc
- Taking continuous follow up with the operations team to ensure the deliveries in given TAT ( Turn around time )
- Analyzing MIS and performance reports on daily basis, Raising immediate escalation of any downfall in the service for immediate plug-in the loopholes for further improvement
- Intimating operations regarding any additional requirement from the clients end
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
Loan Specialist
Lendingkart Finance Limited
Ahmedabad, Gujarat
12.2017 - 07.2018
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Managed communication between the applicant and other departments by forwarding the needs and requirement of the client to diligence and the credit team
- Processed loan documents and scrutinized risk associated with each applicants based on their credit score and perfios score
- Executed B2C sales and solved queries about the process by directly communicating and interacting with the clients and added more than 20 new customers every month
Education
Bachelor of Engineering - Automobile Engineering
Government Engineering College
Modasa 06.2013 - 04.2017
Post Graduate Diploma in Management - Marketing & Analytics
Great Lakes Institute of Management
Gurgaon 06.2019 - 04.2021
Skills
Marketing and advertising
Data Analysis
Tableau & Power BI
Communication
Market Analysis
Campaign management
Business Development
Internships
- Sales and Marketing Internship with COHO INDIA
- Market Research Internship with STARTUPMANCH
- Content Writing Internship with a online blogging website
Accomplishments
- National level winner in a competition held by IIT Kharagpur in which we have made a video advertisement on Ustraa
- Authored a marketing white paper on “How marketers can operate with the limited budget during economic downfall”
Timeline
Senior Associate
Delhivery India
05.2021 - Current
Post Graduate Diploma in Management - Marketing & Analytics
Great Lakes Institute of Management
06.2019 - 04.2021
Loan Specialist
Lendingkart Finance Limited
12.2017 - 07.2018
Bachelor of Engineering - Automobile Engineering
Government Engineering College
06.2013 - 04.2017