Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Prashant Singh

Prashant Singh

Bangalore

Summary

Overall, 7 years of experience in the field of Business Analysis, Supply Chain, Product management and Strategy, Pricing and Debt mitigation, with a demonstrated history of working in the technology and manufacturing Industry. Excellent communication and interpersonal skills with experience in offshore, onshore, and direct client management and in analyzing business processes, identifying opportunities for improvement, and delivering strategic insights to drive organizational growth. Productive employee with Proven track record of translating complex business requirements into actionable solutions that optimize operations and enhance efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Manager, Supply Chain

Swiggy - Instamart
Bangalore
08.2021 - Current
  • Prepare the mid-mile movement plan for each item at a PAN India Store level based on defined DOH norms for SKU categories
  • Reported to Director of Wh-Operations and Store Operations to define and update PAN India DOH logic based on item category and Store space availability
  • Controlling the DOH norms for PAN India, helped in achieving and maintaining an item level Availability of 95% and above for Top item classes and 90% and above for the remaining classes
  • Provided Visibility around the lowest serving stores from different regions of India, which helped in eliminating 7 least serving stores and saving cost of around (~1Cr), under the cost cutting model
  • Designed and worked on developing ERP master’s for all SKU’s tagging across India which is used for Inventory Planning which has cut down the daily planning time from 120 mins to 45mins
  • Performed volumetric analysis to understand space requirement for cold chain operation, worked on Business analysis with store and warehouse-team to bring in a control in wastage, proper planning, and cost cutting
  • The designed Model is followed in Instamart Cold Articles movement and Storage
  • Worked closely with campaign lead and category team to support campaign movement and sampling
  • Change in Warehouse operation and capacities with respect to Movement Planning were also a critical part involved
  • Created a business model to serve 7 days planning in 6 days, part of the cost cutting projects which is being currently followed with a 100% adoption rate
  • Movement Planning Power Bi dashboard project requirement gathering and deployment, used across business for Planning purpose
  • Have worked with Category GMs for onboarding new categories /sub-businesses for Instamart for the likes of Instamaxx, instacafe, Super daily into Movement Planning
  • Designed a well-structured Pod Closure platform to provide ease to Store and Warehouse Operations
  • Developing reports, building test cases shared across teams for better future Planning
  • Leading the Movement Planning productization, creating user stories, Business requirement document and an expected view of the dashboard
  • Have used Six sigma for Supply chain to define ideas and terminologies used by High end Supply chain Orgs
  • Managed and lead a team of 6 senior executives and reporting directly to GM/Associate Director.

Business and Operations Analyst

Lowes
Bangalore
04.2020 - 08.2021
  • Online Merchandising and Planning, Leading the process to Build pipeline of Promotions based on event calendars for the US market and ensuring Seamless Execution of Promotion tasks
  • Leverage testing and analytics to assess performance and influence plans for future events/promotions
  • Researched and onboarded for more than 200 vendors throughout the promotional cycle, introduced 12 new promotional categories and ran an end-to-end event resulting in a $109,000 profit (4 quarters, 23 events),53% increase compared to previous fiscal year
  • Strategic Assessment and Analyzing of sales growth and internal operations
  • The recommendations projected an increased revenue potential event by event by a 43% mark by analyzing vendor performance, parameters and behavior's and targeting new growth opportunities before the Holiday season started
  • Partner with SSC-B (Bangalore) and SSC-M (Mooresville, US) teams Defined two more new processes (Promo Collection and Promo solicitation DOTD) related to the above to not miss any proposal or offers we receive and further incorporate different product ranges for the events and building trust with the vendors by providing them a free timeline to run their promotions anytime of the year
  • This has further increased the vendor participation by 31% within a month and bought and exceptional sale of $232,000 during the pilot
  • Rewarded with Performance and Spot award for streamlining the above processes and supporting the team during holidays for any ad hoc request
  • Defining the working areas by providing insights, future scope and analysis of an event's performance and helping in determining the new area, products, and categories to be included in future events to the US stakeholders
  • Training new joined associates on the process and sharing the events success report with the Directors and senior Directors on the events and promotion side
  • Used Competitor Monitoring in terms of pricing, availability of product and our conversion rates for better vendor selection
  • Analyse customer data to segment customers based on demographics, behaviour, and preferences, leading to targeted marketing campaigns and improved customer retention
  • Develop financial models and forecasts to support decision-making and strategic planning initiatives.

Business Analyst

Blinkit
04.2019 - 03.2020
  • Worked with business stakeholders to understand their problems and worked with Product Managers to assign areas of responsibilities for relevant teams
  • Develop and maintain detailed project documentation, including business requirements documents, use cases, process flows, and test plans
  • Coordinated with operations and training team for new Product deployments and feedback
  • Updated relevant stakeholders about newly launched features and provided support for product related queries
  • Coordinated with tech and product team to develop and document operational process and report bugs and product enhancement and change management plans during roll outs
  • Managed and implemented a new system known as ARS (Automatic replenishment system) which improved Inventory flow by half a day, saving 8 hours in maintain the inventory sync and increasing availability of products by 95% and above throughout
  • It also reduced and eliminated the manual working of 4 people which in turn saved cost
  • Strong communication skills with the ability to confidently work with cross- functional teams across Supply Chain Resiliency and Reporting, campaign management system
  • Sprint planning, product requirements and development and end to end management of the roadmap required for a feature release
  • Developing the architecture and flow for the complete feature deployment Have defined one of the big features now used in Grofers i.e The Auto po feature end to end and carried out the adoption to a 90% value
  • Training the Users across PAN India on the product or feature deployed and tracking the adoption for the same
  • Worked with the Pricing Team during GOBD to increase our sales compared to other ecommerce markets and ensure greater profits by defining the KVI's
  • Facilitate user acceptance testing (UAT) and provide support during the implementation phase of projects
  • Utilize SQL and business intelligence tools to extract, transform, and analyse data from multiple sources, providing actionable insights to key stakeholders
  • Lead daily SRUM calls and involved in Sprint Planning and Retrospective
  • Created and assigned JIRA tickets to the engineering team, designing a workflow, and clearing out the backlogs daily.

Senior Analyst

Tesco
Bangalore
10.2018 - 03.2019
  • Inspects and evaluates Promotion & Agreement information including buyers' files, purchase orders and invoices in order find financial gaps
  • Understands and manipulates electronic data to identify discrepancies
  • Supported the Netherlands Team with the process of onboarding and Team training
  • Trained and lead the pilot batch for Netherland team which lead in identifying a discrepancy of ~1.3 million dollars for TESCO
  • Produces claims in accordance with guidelines and agreed procedures, updates claim management system, and bills claims to suppliers, actively contacts suppliers as part of the claim production process, independently produces written correspondences to supplier inquiries
  • Recommended changes in operations & audit activities and communicated with management and IT
  • Identified and provided different manual techniques to catch hold of discrepancies till the automation setup.

Pricing Analyst

Amazon
Bangalore
04.2016 - 06.2018
  • Experience in ETL tool/process, worked on data extraction, updating, cleansing/data integration
  • Analyzing and capturing competitor pricing across 19 group lines and 8 regions Error co-relations, process trend identification to drive improvement in mapping audit operations
  • Monitoring data processing, quality, and assurance
  • Capturing the products across regions using X-path and working on various TT's Switch ensures to set the catalogue content for amazon
  • Coordinate resolutions with the development team and project managers
  • Updating and analysis of discrepancies about sale node crawling/Tool issues/Competitor Layout issues Supported Weekly and Quarterly Business Review (WBRs and QBRs) reports by providing inputs on pricing suggestions, pricing rejections and pricing correction related issues
  • Carefully monitored market trends to ascertain the best pricing for company's products.

Education

B Tech - Electrical and Electronics Engineering

Sri Venkateswara College of Engineering
01.2015

Skills

  • Business Process analysis, Requirement Gathering
  • User stories, BRD
  • SQL
  • UAT Report generation and Testing
  • Sprint Planning
  • Agile and Scrum Methodologies (eg, Agile, Waterfall)
  • Software Development Lifecycle(SDLC)
  • Data Analysis, Market Research
  • Six Sigma for Supply Chain (AIGPE: Green Belt Certification)
  • JIRA, Google Analytics , QlikView
  • Google analytics, QlikView, Minitab Inventory Management
  • Stakeholder management, Vendor management
  • Product Management, Team Management

Certification

  • Business Process analysis
  • Requirement Gathering
  • User stories
  • BRD
  • SQL
  • UAT Report generation and Testing
  • Sprint Planning
  • Agile and Scrum Methodologies (e.g., Agile, Waterfall)
  • Software Development Lifecycle(SDLC)
  • Data Analysis
  • Market Research
  • Six Sigma for Supply Chain (AIGPE: Green Belt Certification)
  • JIRA
  • Google Analytics
  • QlikView
  • Minitab Inventory Management
  • Stakeholder management
  • Vendor management
  • Product Management
  • Team Management

Accomplishments

Performance Award

Lowe's India For Initiating the DOTD Process with the Mooresville Team, resulting in 47% increase in vendor participation.

Spot Award

Lowe's India For Showing consistency in Promoting the overall promotional and Online Events and gauging a vendor traffic of 67% throughout events.

Timeline

Assistant Manager, Supply Chain

Swiggy - Instamart
08.2021 - Current

Business and Operations Analyst

Lowes
04.2020 - 08.2021

Business Analyst

Blinkit
04.2019 - 03.2020

Senior Analyst

Tesco
10.2018 - 03.2019

Pricing Analyst

Amazon
04.2016 - 06.2018

B Tech - Electrical and Electronics Engineering

Sri Venkateswara College of Engineering
  • Business Process analysis
  • Requirement Gathering
  • User stories
  • BRD
  • SQL
  • UAT Report generation and Testing
  • Sprint Planning
  • Agile and Scrum Methodologies (e.g., Agile, Waterfall)
  • Software Development Lifecycle(SDLC)
  • Data Analysis
  • Market Research
  • Six Sigma for Supply Chain (AIGPE: Green Belt Certification)
  • JIRA
  • Google Analytics
  • QlikView
  • Minitab Inventory Management
  • Stakeholder management
  • Vendor management
  • Product Management
  • Team Management
Prashant Singh