Prashant Singh

- Assisted in developing strategies for integrating multiple systems into a single, unified platform, ABEM UI (American Board of Emergency Medicine).

- Facilitated design sessions with the implementation team to define the solution. Worked on vendor integration for ERP to HubSpot data transfer.

- Monitored progress against timeline deliverables by providing regular status updates to key ABEM stakeholders, based on the Mural board.

- Mapped and documented the interfaces between the legacy system and our database.

- Managed projects and served as the primary liaison between the client and multiple internal groups to clarify goals, and meet standards and deadlines using Figma.

- Worked closely with Project managers, developers, designers, product owners, QA, and other stakeholders throughout the SDLC.

- Designed test plans, conducted user acceptance testing, and monitored system performance post-implementation.

- Prepare the mid-mile movement plan for each item at a PAN India store level, based on defined DOH norms for SKU categories.

- Reported to the Director of Wh-Operations and Store Operations to define and control the DOH norms for PAN India, and helped in achieving and maintaining an item-level availability of 95% and above.

- Provided visibility around the lowest-serving stores from different regions of India, which helped in eliminating seven least-serving stores and saving a cost of around 1 crore, under the cost-cutting model.

- Designed and worked on developing ERP masters for all SKUs' tagging across India, which are used for inventory planning, cutting down the daily planning time from 120 minutes to 45 minutes.

- Performed volumetric analysis to understand the space requirements for cold chain operations, and worked on business analysis with the store and warehouse team to bring in control of wastage, proper planning, and cost-cutting.

The designed model is followed in Instamart's cold articles movement and storage.

- Worked closely with the campaign lead and the category team to support campaign movement and sampling.

The change in warehouse operations and capacities, with respect to movement planning, was also a critical part involved.

- Movement Planning Power BI dashboard project requirement gathering and deployment, used across the business for planning purposes.

I have worked with Category GMs for onboarding new categories/sub-businesses for Instamart, such as Instamaxx, Instacafe, and Super Daily, into Movement Planning.

- Designed a well-structured pod closure platform to provide ease for storage and warehouse operations.

- Developing reports, and building test cases shared across teams for better future planning.

- Leading the movement planning productization, creating user stories, a business requirements document, and an expected view of the dashboard.

I have used Six Sigma for supply chain management to define ideas and terminologies used by high-end supply chain organizations.

- Managed and led a team of six senior executives, reporting directly to the GM/Associate Director.

- Online merchandising and planning, leading the process to build a pipeline of promotions based on event calendars for the U.S. market, and ensuring seamless execution of promotion tasks.

- Leverage testing and analytics to assess performance, and influence plans for future events and promotions.

- Researched and onboarded more than 200 vendors throughout the promotional cycle, introduced 12 new promotional categories, and ran an end-to-end event resulting in a $109,000 profit (4 quarters, 23 events), a 53% increase compared to the previous fiscal year.

- Strategic Assessment and Analysis of Sales Growth and Internal Operations.

- The recommendations projected an increased revenue potential, event by event, by a 43% mark, by analyzing vendor performance, parameters, and behaviors, and targeting new growth opportunities before the holiday season started.

- Partner with SSC-B (Bangalore) and SSC-M (Mooresville, US) teams. Defined two more new processes (Promo Collection and Promo Solicitation DOTD) related to the above to not miss any proposals or offers we receive, and further incorporate different product ranges for the events, building trust with the vendors by providing them a free timeline to run their promotions anytime of the year.

This has further increased vendor participation by 31% within a month and brought an exceptional sale of $232,000 during the pilot.

- Defining the working areas by providing insights, future scope, and analysis of an event's performance, and helping in determining the new areas, products, and categories to be included in future events for the US stakeholders.

- Training newly joined associates on the process and sharing the events' success report with the Directors and Senior Directors on the events and promotion side.

- Used competitor monitoring in terms of pricing, availability of product, and our conversion rates for better vendor selection.

- Analyze customer data to segment customers based on demographics, behavior, and preferences, leading to targeted marketing campaigns, and improved customer retention.

- Worked with business stakeholders to understand their problems, and worked with Product Managers to assign areas of responsibility for relevant teams.

- Develop and maintain detailed project documentation, including business requirements documents, use cases, process flows, and test plans.

- Coordinated with the operations and training team for new product deployments and feedback.

- Updated relevant stakeholders about newly launched features, and provided support for product-related queries.

- Coordinated with the tech and product teams to develop and document operational processes, report bugs, and create product enhancement and change management plans during rollouts.

- Managed and implemented a new system known as ARS (Automatic Replenishment System), which improved inventory flow by half a day, saving 8 hours in maintaining the inventory sync, and increasing the availability of products by 95% and above, eliminating manual intervention.

- Strong communication skills, with the ability to confidently work with cross-functional teams across Supply Chain Resiliency and Reporting, and campaign management systems.

- Sprint planning, product requirements, development, and end-to-end management of the roadmap required for a feature release.

- Developing the architecture and flow for the complete feature deployment. I have defined one of the big features now used in Blinkit, i.e., the Auto PO feature end to end, and carried out the adoption to a 90% value.

- Training the users across PAN India on the product or feature deployed, and tracking the adoption for the same.

- Facilitate user acceptance testing (UAT), and provide support during the implementation phase of projects.

- Utilize SQL and business intelligence tools to extract, transform, and analyze data from multiple sources, providing actionable insights to key stakeholders.

- Lead daily Scrum calls and was involved in Sprint Planning and Retrospective.

- Created and assigned JIRA tickets to the engineering team, designed a workflow, and cleared out the backlogs daily.

- Inspects and evaluates Promotion and Agreement information, including buyers' files, purchase orders, and invoices, in order to find financial gaps.

- Understands and manipulates electronic data to identify discrepancies.

- Supported the Netherlands team with the process of onboarding and team training.

- Trained and led the pilot batch for the Netherlands team, which led to identifying a discrepancy of approximately $1.3 million for TESCO.

- Produces claims in accordance with guidelines and agreed procedures, updates the claim management system, bills claims to suppliers, actively contacts suppliers as part of the claim production process, and independently produces written correspondence to supplier inquiries.

- Recommended changes in operations and audit activities, and communicated with management and IT.

- Identified and provided different manual techniques to identify discrepancies until the automation setup.

- Experience in ETL tools/processes, worked on data extraction, updating, cleansing, and data integration.

Analyzing and capturing competitor pricing across 19 group lines and 8 regions, error correlations, and process trend identification to drive improvement in mapping audit operations.

- Monitoring data processing, quality, and assurance. Capturing the products across regions using X-path and working on various TTs' Switch ensures that the catalog content for Amazon is set.

- Coordinate resolutions with the development team and project managers.

- Updating and analyzing discrepancies regarding sale node crawling, tool issues, and competitor layout issues. Supported weekly and quarterly business review (WBR and QBR) reports by providing input on pricing suggestions, pricing rejections, and pricing correction-related issues.

- Carefully monitored market trends to ascertain the best pricing for the company's products.