Prashant Thakur
Rewari,DL
Summary
I am a professional with experience in different Sub- function of Quality Assurance like, Customer Quality, Warranty Management, In-Process Quality & Standard Room along with this I have also experienced in Production management. I am a Natural Leader and have proved myself in all my assignments to highest level of professional conduct and ethical behavior. I have improved various operational parameters like, Customer Satisfaction, Customer & Plant PPM, Warranty Costs, Warranty IPTV, and Internal Rejection Cost & Flow Improvement in my Current Assignment.
Experienced with team leadership, operational management, and strategic planning. Utilizes organizational skills to enhance workflow and efficiency. Track record of fostering team collaboration and achieving business objectives.
Overview
1
1
Language
16
16
years of professional experience
Work History
Deputy Manager – Quality Head (Suspension Plant)
Endurance Technologies Ltd
10.2021 - Current
- Responsible for smooth functioning of QA department which included –BOP Part inspections, In-process Quality Assurance, Customer Quality Assurance, Warranty Handling & QMS.
- Key Activities Includes –
- Interaction with Customer & closure of any non-Conformity reported by conduct RCA.
- Warranty Information analysis and Countermeasure planning.
- Quality MIS preparation and reporting to Top Management.
- Review of DWM, Process, Products & System audits & there findings to ensure continuous systematic improvements.
Assistant Manager – 4W Assembly Plant - Warranty, In-Process Quality & Standard Room
Gabriel India Ltd-Anand Group
01.2021 - 10.2021
- Daily Monitoring of 3MIS Warranty Claims and Planning Joint inspection Customer.
- Conducting Root Cause analysis of after cut-off date parts & reporting to customer.
- Monthly Updating IPTV data and planning proactive 4M countermeasures.
- Monthly Information analysis and taken countermeasure in case alarm level is triggered.
- Daily Monitoring of Process Rejection and Action plan to eliminate Defects.
- Successfully completed PPAP for various Customer - M&M (XUV 700), PSA, & TML (Tigor).
- Formation of 12 quality Circle Team, to improve Quality Culture on the shop floor.
Assistant Manager – In-Process Quality & Customer Quality (Zero KM & Warranty)
Gabriel India Ltd- Anand Group
04.2018 - 12.2020
- Accountable for Plant quality and Customer Quality.
- Improved Key-Quality Indicators by developing new Initiative & Time bound execution of Projects.
- Key Responsibility Indicator FY’2018 FY’2020 Key Projects to Achieve Key Responsibility Indicators
- Customer PPM-Overall 37 3 Developed Quality Assurance Matrix and taken proactive action to prevent defect generation – Awarded Best Quality Performance appreciation from Tata Motors UTK.
- Customer PPM- TVSM HP Plant. 27 7
- Customer PPM- Tata Motors UTK Plant 15 0 Successfully Implemented Fitment Quality Index & Appeal Quality Index, which result in Elimination of Appearance & Fitment Related Complaints at End Customer.
- Warranty Cost 4.9 mil/year 3.4 Mil/year Completed 26 projects on Warranty reduction in three years by using 8D /Six Sigma/QC story methodology.
- Plant Leader for Company Driven Warranty Cost Reduction Drive (CORE-90).
- Proactive Warranty Prediction & 4M action planning.
- Warranty Information analysis – To drive Action on received claims data.
- Cost of Poor Quality (COPQ) 0.39% 0.31% Plant Leader for Company driven internal rejection cost reduction drive (CORE-90), completed 16 Projects in FY’20-21.
- Customer Satisfaction 90% 97% Developed Customer Delight Matrix – Mapping of Stated & Unstated customer needs and improved Customer response.
- Cost Reduction – 3.4 mil/year Completed 2 Six Sigma Projects and mentored 2 additional projects also since May’2019.
- 3rd Project in In-progress
- Awards -Internal 1 1 Continuously Won Most Enthusiastic Award in Quality month for continuously 3 Years.
- Other –
- Daily Quality Clearance, and actions in case of abnormalities.
- Daily Control plan verifications and Setup approval.
- Daily Monitoring of Process Rejection and Action plan to eliminate Defects.
- Preparation of Product, Process &Layout audit plan and review on monthly basic to ensure the adherence and effectiveness.
- Preparation of Samples and monitoring of Endurance test results.
- IATF, Downtime analysis, POKA-YOKE Implementation, SPC.
Senior Engineer – Production In-Charge
Gabriel India Ltd- Anand Group
06.2016 - 04.2018
- Accountable for achieving the daily operational targets i.e., Productivity, Efficiency, & Delivery to meet the customer and management expectations.
- Key Responsibility Indicator FY’2018 FY’2020 Key Projects to Achieve Key Responsibility Indicators
- Human Productivity 19.8 26.3 Formation Ration improvement through SWCT and CT reduction projects.
- Reduced Manpower deployment from 11 Operating engineers to 09 by Line balancing.
- Operating Engineer -Multi Skill Ratio Made Skill development plan for operating Engineer to develop their skill within & between lines.
- & Assembly Line 7K 4K Production System.
- N-1 Days 4M planning to ensure effective Utilization of Resources.
- 5S Score Improvement 68 81 Initiated Daily 5S time slots for all Assembly lines- All plant members to come on shop floor.
- Shock Absorber Output Improvement 7.5k/Day 10.5k/day Reduced Un-Scheduled loses with Effective Planning on n-1 Day’s basis.
- Proactive Workload planning with PPC department.
- Quality Circle Awards — National- 02 Regional- 03 Served as Facilitator for Quality Circle & Mentored almost every Active Quality circle in the plant.
- Other Key Activities - Handled the team of 147 operating engineers.
- Handling External Audits – IATF/Customer/OHSAS.
- Participated in National Competition of Young Manager Delhi.
- Periodic reviews of Control documents and continuous improvement on shop floor to ensure 100% adherence of the standards.
- Tools & Techniques Used– Poka-Yoke, Kaizen, SMED,5S, Quality Circle.
As Operating Engineer – Team Leader Rear Shock Assembly line
Gabriel India Ltd- Anand Group
11.2010 - 08.2013
- Coordinating with other Function to ensure the 4M on daily basis.
- On Job Training to Team Members.
- Meeting daily production and internal rejection target.
- POKA-YOKE verification.
- Booking of material in SAP and WIP inventory management.
- Won Quality Circle 2nd Price in inter group QC competition as team leader.
Education
B. Tech -
- Completed B. Tech under Anand Higher Study scholar ship program from Shoolini University of Science & Technology Solan H.P.
- GPA: 8.01 CGPS
Diploma - Instrumentation
01.2010
GPA: 72.4%
Skills
Microsoft Office – Excel, power point & Word, Minitab 180, SAP (Quality Module), Prezi, Google doc, Google form
Interests
Reading novels, Giving Training, Trekking, and Photography
Timeline
Deputy Manager – Quality Head (Suspension Plant) - Endurance Technologies Ltd
10.2021 - Current
Assistant Manager – 4W Assembly Plant - Warranty, In-Process Quality & Standard Room - Gabriel India Ltd-Anand Group
01.2021 - 10.2021
Assistant Manager – In-Process Quality & Customer Quality (Zero KM & Warranty) - Gabriel India Ltd- Anand Group
04.2018 - 12.2020
Senior Engineer – Production In-Charge - Gabriel India Ltd- Anand Group
06.2016 - 04.2018
As Operating Engineer – Team Leader Rear Shock Assembly line - Gabriel India Ltd- Anand Group
11.2010 - 08.2013
Himachal Pradesh Takniki Shiksha Board - Diploma, Instrumentation
Shoolini University of Science & Technology - B. Tech,
Languages
Languages Known: English, Hindi
PERSONAL DETAILS
- Date of Birth: 17th January 1992
- Present Address: Baleshwar Vihar, Block –A Flat No 404, Bopal, Ahmedabad, Gujarat. Pin - 380058
- Permanent Address: VPO. Ropari, TEH. Sarkaghat Distt. Mandi H.P.
- Marital Status: Married.
- Preferred Location – Anywhere in India.
TRAININGS
- Six Sigma Green Belt - SBTI - USA - Aug'19 - Gauge R&R, PFMEA, Regression Analysis, MSA, Chi-Square Test
- Anand Leadership Development Program & Capability Study - Minitab 18.0, VAMP -1 & 2, DOE, 7QC, Leadership skills
- Human Capital - QIMPRO - Dec'18, Lean Ex - Sep'18, Internal - Aus'19, Lean Ex - Sep'17, Internal - Jun'18, Internal - Jul'18, QIMPRO - Aug'19
PERSONAL DETAILS
- Date of Birth: 17th January 1992
- Present Address: Baleshwar Vihar, Block –A Flat No 404, Bopal, Ahmedabad, Gujarat. Pin - 380058
- Permanent Address: VPO. Ropari, TEH. Sarkaghat Distt. Mandi H.P.
- Marital Status: Married.
- Preferred Location – Anywhere in India.