Prashant Utture

• Resolved programme issues and initiated appropriate corrective action, maintaining programme integrity and quality.
• Assessed, formulated and proposed changes to ongoing programmes, providing strategic directions for clients and stakeholders.
• Identified, assessed and planned programmes, managing dependencies and interfaces between projects.
• Aided senior leadership by collecting and analyzing data, generating reports for continuous improvement or corrective action planning.
• Collaborated with other managers and senior program stakeholders, providing leadership and clear direction.
• Exceeded planned timelines by 30%, delivered on budget, increased the customer satisfaction score by 27%, and reduced
  development debugging turnaround time by 18%.
• Developed and maintained program milestones, tracked progress, reported program status to leadership, and ensured
  successful implementation of new product features.
• Utilized risk-based mitigation strategies to shift development efforts, address deliverables, and accommodate unexpected changes in requirements.
• Drove process optimization efforts that eliminated 1,000+ hours of manual data entry annually, resulting in operational cost savings of over $200K for the company.

• Built strong relationships with stakeholders for project cohesiveness.
• Coached project teams in required methods and tools for project success.
• Deployed Business Transformation Frameworks and respective methodologies and instilled project disciplines within projects and wider team.
• Provided financial support, analysis and reporting to stakeholders.
• Produced Key Program Indicator (KPIs) to successfully measure performance.
• Submitted performance feedback to stakeholders, keeping project teams on track.
• Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
• Conducted technical and customer meetings, increasing communication and strengthening stakeholder relationships.

• Developed rollout and release plans for both new applications and upgrades to existing systems.
• Identified opportunities to align products with UK business strategy, working with relevant stakeholders to influence delivery.
• Kept up-to-date with market and regulatory developments that influenced propositions and solutions.
• Created and maintained comprehensive project documentation.
• Supported implementation of best practices for project management methodologies.
• Successfully implemented four major projects, all of which contributed to a 28% increase on the Voice of the User satisfaction survey with IT Support in 9 months

• Delivered high value programs in challenging situations using AGILE methodology.
• Resolved programme issues and initiated appropriate corrective action, maintaining programme integrity and quality.
• Allocated common resources and skills within programme's individual projects, reporting progress at regular intervals to Senior Management.
• Successfully delivered the program on-time ($5.5MM budget) and within budget while managing multiple stakeholder
  expectations. Administered technical change control and oversaw a 30% cost reduction in labor and materials.
  • Actionable Business Analytics insights product for banking client, which reduced Customer outstanding by 12% ($ 450K).
• Renegotiated contracts with existing vendors for improved costs and timely results.

• Exceeded delivery objectives on four projects resulting in greater customer satisfaction and a 92% adoption rate. Facilitated
focus groups to collect customer feedback, conducted market research to identify customer needs and preferences using
analytics, and implemented change management process to ensure successful transition.

• Increased project management experience by working on various project assignments focused on software development, governance, executive status, and enterprise process authoring/training.
• Streamlined operational processes and led team through system implementation resulting in an average of 50% savings in
operational costs.

• Developed strategic marketing communications to champion consumer benefits, clarify market positioning and identify key audiences.

• Minimized financial impact, formulating mitigation plans to manage and reduce risks.
• Oversaw new product designs to examine future performance in market.
• Maximized project ROI, performing user acceptance testing (UAT) to validate user requirements and expectation.

• Authored and analyzed business requirements with clients, vendor management/scoring, and program/project framework.
• Successfully implemented a Top-3 US Bank's Global Branch Expansion into Singapore, enabled a Foreign Currency Exchange
platform, and set the portal strategy for a Top-3 US Bank.

• Successfully led the PMO through the rigorous project management gating process by creating business and project collateral
as well as creating and implementing PM processes and procedures for the UK telecom Client.
• Delivered the project successfully in the budget by 2.5% while speeding up the process by 25%. Established a structured process
for entering, capturing, and reporting on the customer data while maintaining the project milestones.
• Increased efficiency and quality by 15% and improved customer satisfaction by 10% due to proactively streamlining process
workflow.