PRASHANT VALAND

Salesforce Senior Associate with over three years of hands-on experience in designing, developing, and maintaining scalable CRM solutions on the Salesforce platform. Adept in Apex programming, Lightning Web Components (LWC), Visualforce, and process automation tools, like Flows and Process Builder. Skilled in system integration, data management, and solving complex technical challenges to enhance business operations. Known for a collaborative approach, continuous learning, and delivering measurable value through technology-driven solutions.

• Designed and implemented custom user interfaces using Lightning Web Components (LWC) to enhance user interaction and operational efficiency
• Integrated Salesforce with third-party systems via REST APIs to enable seamless, secure data exchange
• Configured Salesforce automation tools such as Validation Rules, Flows, and Process Builder to streamline business processes and enforce data consistency
• Implemented and managed security models using profiles, roles, permission sets, and field-level security to ensure data confidentiality and integrity
• Diagnosed and resolved technical issues, optimizing existing code and configurations for improved performance
• Ensured data integrity through strong data management practices, contributing to secure and reliable data environments
• Collaborated with senior developers and cross-functional teams to design new features, enhance platform functionalities, and resolve complex issues
• Provided expert-level support and guidance to team members on Salesforce best practices, platform functionalities, and technical troubleshooting
• Worked closely with development and business teams to align Salesforce enhancements with organizational goals, promoting cross-departmental efficiency
• Customized Salesforce features, including workflows, reports, dashboards, and user interface components, to meet unique business requirements
• Managed and resolved user queries and project tickets efficiently using the Atlassian Jira tool