Prashant V S
Assistant Manager
Hyderabad
Summary
Team Leader experienced in directing activities in accounts receivable setting. Successfully completed transitions and stabilized the process. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Have experience in handling 30 plus associates and guiding them towards meeting the business expectations.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
Genpact India PVT Limited
Hyderabad
07.2021 - Current
- Process - Order to Cash (AR)
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Handling the team of 35 Associates
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewing and approving SOP’s prepared by the team members based on the pre-transition discussions
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Preparation of Management reports (MIS, Client reporting, Volumes and FTE Management)
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Training the team members on Order to Cash activities
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Analyzing the strength and weakness of the team members to assign the activities
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
Senior Subject Matter Expert (Team Lead)
Tech Mahindra Limited
Hyderabad
12.2020 - 07.2021
- Process: Order to Cash (AR), Order to Cash (AR)
- Managed team of 20 employees, overseeing hiring, training and professional growth of employees.
- Reviewing and approving the MS-Visio files and SOP’s prepared by the team members based on the pre-transition discussions
- Handling the team members attendance and leaves
- Preparation of pre-transition files
- Training the team members on Order to Cash activities
- Analyzing the strength and weakness of the team members to assign the activities
- Led projects and analyzed data to identify opportunities for improvement.
Financial Executive
Otis Global Service Centre PVT Ltd
Bengaluru
12.2018 - 12.2019
- Process: Intercompany (AR & GL), Roles and Responsibilities in Otis:
- Intercompany AR
- Billing the IC-AR invoices in IMS
- Applying the cash according to the remittance and confirming the same in IMS
- Preparing the month end reports and share the same with BU
- Handling IC AR related disputes
- Intercompany GL reconciliation
- Preparation of Month End Check list and updating on timely manner
- Preparation of IC GL reconciliation and submitting the same in ARMS (Blackline)
- Preparing and posting the Journal entries for IC AR activities
- Handling the month end activities
- Preparing and providing the reports to the Management as per the requests
- Handling loans and deposit activity
- Additional responsibility:
- Organizing the fun activities to motivate the team members
- Birthday celebration of the team members
Subject Matter Expert
Accenture Solutions PVT Ltd
Bengaluru
02.2018 - 12.2018
- (SME)
- Process:O2C
- Managing operations, service delivery and handling team of 10 associates
- Supported teams in continuous delivery of quality services, enhancing usage and introducing new features.
- Monitored and tracked team progress to identify improvement opportunities.
- Managing the Month end checklist (MEC) and providing the reports to the Management & other Stakeholders
- Monitoring the SLA, KPI's of the team and providing the guidance to meet the deadlines
- Monitoring team performance, attendance & RNR
- Monitoring creation and modifying customer profiles and contracts in SAP
- Revenue Validation for Weekly billing and monthly billing
- Uplifting the expiring contracts
- Customer query management
- Providing the weekly and monthly reports to business.
Process Associate
Capgemini Business Services (India) Ltd
Bengaluru
02.2015 - 02.2018
- Roles and Responsibilities in Capgemini:
- Handling Customer Master Data:
- Customer creation,
- Customer Modification,
- Customer Deactivation
- Handling Billing in AR:
- Creating invoices
- Creating credit memo’s
- Handling Cash Application:
- Applying the cash to the invoices according to the remit details provided in the bank statement,
- Clearing the unapplied cash as per the remit details provided by the collection team,
- Working on the ACH payments
- Bank Reconciliation
- Handling Month End Activities:
- Posting the Royalty accruals for domestic customers,
- Domestic Customer Revenue Analysis,
- International Customer Revenue Analysis,
- Domestic and international collection reports,
- Domestic and International Stat entries,
- Bad Debts Reserve analysis,
- Doing Audit of the billing and cash application
- Other Areas:
- Creating the DTP’s and doing modification if any change occurs in the process
- Supporting the team to deliver the services on time
- Clearing the customer queries
- Providing the reports requested by the clients
Auditor
CA. S M
Bengaluru
12.2013 - 12.2014
- Accounts Assistance (Article Assistance), Roles and Responsibilities in Audit firm:
- Maintaining the clients books of accounts in Tally Software
- Monthly Sales Tax Audit
- Filing of vat audit
- Preparation of Final Accounts (P&L, Balance sheet) for individuals
- Preparation of Final Accounts (P&L, Balance sheet) for companies
- Academic:
- BBA (Finance) with 66.41% from Karnatak University Dharwad
- PUC (2010) with 68.20% from CBSE
- SSLC (2008) with 66.16% from CBSE
Education
BBA - Accounting And Finance
Anjuman College, Dharwad
Dharwad, Karnataka 07.2010 - 05.2013
High School Diploma -
JNV Shimoga
Gajanur, Shimoga, Karnataka 07.2008 - 05.2010
Skills
Computer Knowledgeundefined
Timeline
Assistant Manager
Genpact India PVT Limited
07.2021 - Current
Senior Subject Matter Expert (Team Lead)
Tech Mahindra Limited
12.2020 - 07.2021
Financial Executive
Otis Global Service Centre PVT Ltd
12.2018 - 12.2019
Subject Matter Expert
Accenture Solutions PVT Ltd
02.2018 - 12.2018
Process Associate
Capgemini Business Services (India) Ltd
02.2015 - 02.2018
Auditor
CA. S M
12.2013 - 12.2014
BBA - Accounting And Finance
Anjuman College, Dharwad
07.2010 - 05.2013
High School Diploma -
JNV Shimoga
07.2008 - 05.2010
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