Prashanth Acharya

Supported various major implementations.

• Supported major incidents and experienced in handling P1 issues.
• Provided multiple value adds and service improvements.
• Managed to maintain good CSI through out leadership journey
• Played a key role in network migration (BT to Gamma).
• Involvement in Datacenter migration to private cloud support
• Engagement with various project team and application support team for their environment requirement
• Defining and managing the SLA for all the support activities
• Environment availability management
• Continuous improvement and value adds delivery
• Asset inventory creation
• 3rd party vendor identification and negotiation
• Datacentre assets audit
• Physical decommission of datacentre assets and handover for secured disposal
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
• Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
• Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.

• Provide development and design assistance to development and other application support teams
• Providing support to developers working on SQL, including development of best practices, hands on demos, and knowledge transfer
• Continuously manage performance through trending analysis and work with development teams on identified tuning opportunities
• Create new database system and make recommendation to improve the performance and efficiency of existing systems
• Provide database performance tuning, database security, and promote process improvement
• Work with the system DBAs to implement changes and performance improvement
• Helped reporting teams access valuable data, record and information by tuning databases
• Hands-on experience in Oracle data guard, Oracle streams, Failover, DR activities
• Performance tuning like index rebuild, table analyze, sql profiling etc
• SQL server DB management, Installation and configuration
• Log shipping, cluster configuration, Backup configuration
• Control-m server and agent installation and configuration
• Job scheduling as per the application support/project team requirement
• Job failure trouble shooting
• Calendar creation and modification