PRASHANTH C
Chennai
Summary
- Dynamic professional with more than 11 years of experience in Banking domain AML/KYC/Branch review.
- Posses strong communication, collaboration & team building skills with proficiency at grasping new concepts and utilizing the same in productive manner.
- Effective interpersonal skills with abilities to meet deadlines & work under pressure.
- Process Improvement initiatives were driven successfully within the unit.
Overview
11
11
years of professional experience
Work History
Quality Assurance Associate Manager
WELLS FARGO PVT LTD
Chennai
2021.03 - 2024.01
- Manage a team of 20 team members and ensure that all key metrics of performances as per the client SLA are met and exceeded
- Manage team performance and responsible for the overall development of the team
- Manage and strengthen Client Relationship
- Investigate reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO review
- Perform due diligence reviews on new clients and subsequent reporting to New Client Review Committee
- Perform other workforce Management duties – schedule management, leave management, report management, compliance management and training
- Solving process queries for the team members in payments
- Work with all managers to communicate received items to effectively execute production time lines
- Provides direct management, feedback, instruction, guidance and direction to a large staff of compliance professional, from analysts to supervisors
- Supports and leads the development and/or enhancements affecting systems utilized for alert analysis
- Presents reports to Senior Management and other key stakeholders.
- Performed detailed analysis of customer complaints to identify trends and root causes for quality issues.
Senior Specialist
WELLS FARGO PVT LTD
2018.04 - 2021.03
- Monitor Risk Events and cases for Transaction Surveillance (TS) process
- Worked on ECM (Mantas) and Detica TS system, based on certain present rules, an alert and risk events gets generated when the transactions of the customers breaches a certain threshold
- Ensuring the country specific Anti Money Laundering (AML) guidelines in the areas of customer monitoring
- Analysis of the various Alerts generated in Detica system & ECM based on Detection Scenarios like FTN Recurring, high risk country, micro-structuring, round dollar amount, Structuring etc
- Conducting Enhanced Due Diligence (EDD) of the customers to ensure that the transactions are inconsistent with the customer known profile
- Raise referral to RM for queried transactions & gather information from them to check the legality of the transactions.
Senior Process Associate
TATA CONSULTANCY SERVICE
2015.05 - 2018.04
- Role – Quality Analyst
- AML Processor for the US Governing team and Middle East team
- Mentor for training batches.
Process Advisor
Barclays Shared Services Pvt. Ltd.
2013.07 - 2015.05
- Managing the UK cards complaints, which have been upheld by the Decision Maker & process Payments to customers
- Validate Customer data with regards to the compliant/Case received via Respond & Edostar & Process payment
- Validate IVA/Bankruptcy details if customer is in IVA & process payments to the IP accordingly
- Create Payment confirmation Letters & inform customers about the Payments
- The processed case in Respond & triumph are sent to Internal QC team for review & process payments.
Education
B.E -
Sree Sastha Institiute Of Engineering And Technology
01.2012
H.S.C -
Padma Sarangapani M.H.S.School
01.2008
S.S.L.C -
Padma Sarangapani M.H.S.School
01.2006
Skills
- Proven ability to build and manage a team of Risk/Compliance/Audit professionals who have credibility and work directly with business line management
- Strong professional presence to support regular interactions with senior management
- Strong communication skills and ability to manage clients and investors proactively as well as manage up to senior management in other time zones
- Strong internet research skills
- Excellent organizational skills
- Ability to work in a fast paced environment
- Excellent written and verbal skills
- Team Collaboration
- Performance Monitoring
- Quality Improvements
- Leadership abilities
- Flexibility
- People Management.
Accomplishments
- Provide the adequate training to the novices and trained them for investigations which is pertains to transaction analysis.
- Completion of day-to-day work within Turnaround Time (TAT).
- Ensure zero TAT misses.
- Recognized by the Department and Unit Head for Spot ovation, Special Awards.
- Continuously rated as Excellent and good (rating 1 & 2) in the last 2 years.
- Recognized as Fast Learner by the Onshore Trainer, during the Training in BSS.
- Internal Certification in Anti Money Laundering.
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge.
Timeline
Quality Assurance Associate Manager
WELLS FARGO PVT LTD
2021.03 - 2024.01
Senior Specialist
WELLS FARGO PVT LTD
2018.04 - 2021.03
Senior Process Associate
TATA CONSULTANCY SERVICE
2015.05 - 2018.04
Process Advisor
Barclays Shared Services Pvt. Ltd.
2013.07 - 2015.05
B.E -
Sree Sastha Institiute Of Engineering And Technology
H.S.C -
Padma Sarangapani M.H.S.School
S.S.L.C -
Padma Sarangapani M.H.S.School
Similar Profiles
Devi JonnadaDevi Jonnada
Senior Control Management Specialist at Wells Fargo PVT LTDSenior Control Management Specialist at Wells Fargo PVT LTD
Deepak BalakrishnanDeepak Balakrishnan
Team Lead at Wells Fargo Pvt LTDTeam Lead at Wells Fargo Pvt LTD
Deepak GunasekharanDeepak Gunasekharan
Lead Software Engineer at Wells Fargo PvtLead Software Engineer at Wells Fargo Pvt