PRASHANTH C
Chennai
Summary
- Dynamic professional with more than 11 years of experience in Banking domain AML/KYC/Branch review.
- Posses strong communication, collaboration & team building skills with proficiency at grasping new concepts and utilizing the same in productive manner.
- Effective interpersonal skills with abilities to meet deadlines & work under pressure.
- Process Improvement initiatives were driven successfully within the unit.
Overview
11
11
years of professional experience
Work History
Quality Assurance Associate Manager
WELLS FARGO PVT LTD
Chennai
03.2021 - 01.2024
- Manage a team of 20 team members and ensure that all key metrics of performances as per the client SLA are met and exceeded
- Manage team performance and responsible for the overall development of the team
- Manage and strengthen Client Relationship
- Investigate reports of suspicious transactions / circumstances, as well as prepare and submit reports to senior management and/or MLRO review
- Perform due diligence reviews on new clients and subsequent reporting to New Client Review Committee
- Perform other workforce Management duties – schedule management, leave management, report management, compliance management and training
- Solving process queries for the team members in payments
- Work with all managers to communicate received items to effectively execute production time lines
- Provides direct management, feedback, instruction, guidance and direction to a large staff of compliance professional, from analysts to supervisors
- Supports and leads the development and/or enhancements affecting systems utilized for alert analysis
- Presents reports to Senior Management and other key stakeholders.
- Performed detailed analysis of customer complaints to identify trends and root causes for quality issues.
Senior Specialist
WELLS FARGO PVT LTD
04.2018 - 03.2021
- Monitor Risk Events and cases for Transaction Surveillance (TS) process
- Worked on ECM (Mantas) and Detica TS system, based on certain present rules, an alert and risk events gets generated when the transactions of the customers breaches a certain threshold
- Ensuring the country specific Anti Money Laundering (AML) guidelines in the areas of customer monitoring
- Analysis of the various Alerts generated in Detica system & ECM based on Detection Scenarios like FTN Recurring, high risk country, micro-structuring, round dollar amount, Structuring etc
- Conducting Enhanced Due Diligence (EDD) of the customers to ensure that the transactions are inconsistent with the customer known profile
- Raise referral to RM for queried transactions & gather information from them to check the legality of the transactions.
Senior Process Associate
TATA CONSULTANCY SERVICE
05.2015 - 04.2018
- Role – Quality Analyst
- AML Processor for the US Governing team and Middle East team
- Mentor for training batches.
Process Advisor
Barclays Shared Services Pvt. Ltd.
07.2013 - 05.2015
- Managing the UK cards complaints, which have been upheld by the Decision Maker & process Payments to customers
- Validate Customer data with regards to the compliant/Case received via Respond & Edostar & Process payment
- Validate IVA/Bankruptcy details if customer is in IVA & process payments to the IP accordingly
- Create Payment confirmation Letters & inform customers about the Payments
- The processed case in Respond & triumph are sent to Internal QC team for review & process payments.
Education
B.E -
Sree Sastha Institiute Of Engineering And Technology
01.2012
H.S.C -
Padma Sarangapani M.H.S.School
01.2008
S.S.L.C -
Padma Sarangapani M.H.S.School
01.2006
Skills
- Proven ability to build and manage a team of Risk/Compliance/Audit professionals who have credibility and work directly with business line management
- Strong professional presence to support regular interactions with senior management
- Strong communication skills and ability to manage clients and investors proactively as well as manage up to senior management in other time zones
- Strong internet research skills
- Excellent organizational skills
- Ability to work in a fast paced environment
- Excellent written and verbal skills
- Team Collaboration
- Performance Monitoring
- Quality Improvements
- Leadership abilities
- Flexibility
- People Management
Accomplishments
- Provide the adequate training to the novices and trained them for investigations which is pertains to transaction analysis.
- Completion of day-to-day work within Turnaround Time (TAT).
- Ensure zero TAT misses.
- Recognized by the Department and Unit Head for Spot ovation, Special Awards.
- Continuously rated as Excellent and good (rating 1 & 2) in the last 2 years.
- Recognized as Fast Learner by the Onshore Trainer, during the Training in BSS.
- Internal Certification in Anti Money Laundering.
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge.
Timeline
Quality Assurance Associate Manager
WELLS FARGO PVT LTD
03.2021 - 01.2024
Senior Specialist
WELLS FARGO PVT LTD
04.2018 - 03.2021
Senior Process Associate
TATA CONSULTANCY SERVICE
05.2015 - 04.2018
Process Advisor
Barclays Shared Services Pvt. Ltd.
07.2013 - 05.2015
B.E -
Sree Sastha Institiute Of Engineering And Technology
H.S.C -
Padma Sarangapani M.H.S.School
S.S.L.C -
Padma Sarangapani M.H.S.School
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