Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Prashanth Jayappa

Associate Project Delivery Manager
Bengaluru

Summary

Professional with overall 18+ years of Information Technology (IT) with experienced in project management, team leadership, and strategic planning. Utilizes comprehensive understanding of project lifecycle to ensure timely and successful delivery. Track record of optimizing workflows and enhancing team performance.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Associate Project Delivery Manager

Virtusa Consulting Services Private Limited
07.2022 - 12.2024
  • Client: British Telecom (UK)
  • Project: NG-WFMT DN Automation (OSS), Auto-fix, ISD ServiceNow Global Operations, Waste Tracker.
  • Managed change requests effectively to minimize impact on overall project timeline and budget without compromising quality.
  • Collaborated with vendors and suppliers to negotiate contracts that resulted in cost savings without compromising quality or performance requirements.
  • Implemented continuous improvement initiatives to identify areas of inefficiency in project delivery process and develop solutions for optimization.
  • Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
  • Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
  • Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution.
  • Enhanced customer satisfaction by consistently meeting or exceeding project delivery milestones and quality standards.
  • Led cross-functional teams to successfully deliver complex projects with multiple dependencies and constraints.
  • Delivered projects on time and within budget by effectively managing resources, schedules, and stakeholder expectations.
  • Mentored junior team members in best practices for project management, contributing to their professional growth and development within organization.
  • Improved project delivery efficiency by streamlining processes and implementing best practices in project management.
  • Provided input into strategic planning efforts to align business goals with key priorities in portfolio of projects under management.

Scrum Master and Technical Lead

HCL Technologies Limited
08.2016 - 07.2022
  • Clients: Baxter (USA) | Quest Diagnostics (USA)
  • Managed product backlog effectively, prioritizing high-value items for faster completion.
  • Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
  • Developed custom Scrum boards for better task tracking and transparency within team.
  • Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
  • Coached cross-functional teams on Agile principles, leading to increase in successful project deliveries.
  • Improved team efficiency by implementing Agile and Scrum methodologies for project management.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Implemented continuous improvement initiatives through regular retrospective meetings with team.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Streamlined and optimized workflow and communication by implementing Agile frameworks.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Assessed and reported progress to stakeholders regularly, maintaining transparency throughout project lifecycle.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Resolved conflicts and facilitated open communication among team members, promoting healthy work environment.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.

Senior Quality Analyst (Technical Lead)

HCL Technologies Limited
08.2016 - 07.2022
  • Clients: YANMAR (Japan)
  • Actively interacting with the customer to understand any project input documents, technical discussions, and any other expectation
  • Prepared the Technical Approach document and get it reviewed by the customer
  • Analyzed the Software requirement, technical specification document, understand / add the test scenarios/cases, migrate to the new excel sheet automation framework format and then execute in HILS lab at client location, analyze the test results, fix the issues and closing of the projects
  • Preparing estimation, task assignment, walkthrough, review, generating status report, attending audits, capturing/imposing best practices and learnings
  • Interacted with various hardware teams, mechanical teams to understand on various systems
  • Able to understand on the HILS closed loop and open loop systems and if needed can support in setting up the lab

Technical Lead

HCL Technologies Limited
08.2016 - 07.2022
  • Clients: Collins Aerospace (USA) | UTAS (USA) | Crane Aerospace and Electronics (USA)
  • Made sure that Coding Standards (DO-178B and D0-178C) followed while performing the code review for C/C++ and Assembly Languages
  • Performed review on project artifacts and helped in PCA, PQA, SOI-3 auditing
  • Prepared WSR, CAPA, Work Allocation, daily status report, code review, impact analysis and interacted with clients for any project updates
  • Worked on Test Cases, Test Procedures, Test Scripts, Test Execution, Test Result and Test Report for any SRD (System), SWRD (HLD) and SWDD (LLD) requirements and for MVI, SV and HSI testing types for both manual and automation for embedded testing

Technical Consultant

Blue Yonder (Formerly JDA)
11.2014 - 06.2015
  • Supported customer on Retail Category Management JDA suite of applications like Space Planning, Floor Planning, IKB, Web Publisher, Planogram Generator, Planogram Publisher
  • Involved in Testing, Supporting Customers, and Trainings to the L2 team, Preparing Monthly SLA reports and Extracting Daily Reports and Back Log
  • Involved in analyzing and providing the solution for the customer's cases / issues
  • Involved in attending daily calls with the customers
  • Prepared a 'Knowledge Base' document for the benefit of L2 Team
  • Attended internal weekly meetings to discussed about the projects issues / Problems
  • Made sure that the resolution of the cases should not cross the SLA
  • Mentored and oversaw the team

Senior Software Engineer | Functional Analyst | Deployment Analyst

TESCO HSC Private Limited
10.2006 - 05.2013
  • Performed Functional, Regression, Integration, E2E, UAT Testing
  • Studied & Analyzed the BRD and developed & supported the test cases and test scripts
  • Established and led offshore and onsite delivery teams
  • Managed the implementation of integrated systems enabling data flow across retail entities including Oracle Suite applications: ORMS, ORWMS, ORIB, as well as space planning and floor planning applications and CRDB
  • Planned and ranged ORMS, ORWMS, ORIB, Store Line and Group Ordering
  • Implemented automatic job scheduler to avoid manual monitoring of cross functional interfaces and deployed IL interfaces like SSIS and BizTalk packages
  • Bug Reporting, Severity and Priority classification by Interacting with Business Analysts, Stake Holders and Development team for problem resolving
  • Providing test plans and project tracker to business teams.
  • Done role of Defect Champion capturing all defects and ensuring all defects closed before project sign-off.

Software Engineer

Macro Softech Limited
02.2004 - 10.2006
  • Aided in preparing test plan
  • Evaluate Case development, execution, verification, defect raising and test summary report generation
  • Performed functional testing, re-testing, and regression testing

Education

Bachelor of Engineering - Electronics and Communications (E&C)

Kuvempu University
Davangere, India
06.1997 - 06.2001

Skills

Retail

Aerospace

Industrial Automotive

HealthCare

Telecommunication

Project Management

Process Improvement

Cross-Functional Leadership

Team Building

Cloud DevOps

CI/CD Pipeline

Risk & Mitigation Plan

Project Scheduling

Scrum Master

Requirements Analysis

Stakeholder Management

Project Tracking

Awards

  • On-spot value awards for the successful project deliverables.
  • Received the award for the successful completion of project deployment in Türkiye and South Korea – 'No One Tries Harder for Customer.'

Timeline

Associate Project Delivery Manager

Virtusa Consulting Services Private Limited
07.2022 - 12.2024

Scrum Master and Technical Lead

HCL Technologies Limited
08.2016 - 07.2022

Senior Quality Analyst (Technical Lead)

HCL Technologies Limited
08.2016 - 07.2022

Technical Lead

HCL Technologies Limited
08.2016 - 07.2022

Technical Consultant

Blue Yonder (Formerly JDA)
11.2014 - 06.2015

Senior Software Engineer | Functional Analyst | Deployment Analyst

TESCO HSC Private Limited
10.2006 - 05.2013

Software Engineer

Macro Softech Limited
02.2004 - 10.2006

Bachelor of Engineering - Electronics and Communications (E&C)

Kuvempu University
06.1997 - 06.2001
Prashanth JayappaAssociate Project Delivery Manager