Professional with overall 18+ years of Information Technology (IT) with experienced in project management, team leadership, and strategic planning. Utilizes comprehensive understanding of project lifecycle to ensure timely and successful delivery. Track record of optimizing workflows and enhancing team performance.
Managed change requests effectively to minimize impact on overall project timeline and budget without compromising quality.
Collaborated with vendors and suppliers to negotiate contracts that resulted in cost savings without compromising quality or performance requirements.
Implemented continuous improvement initiatives to identify areas of inefficiency in project delivery process and develop solutions for optimization.
Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
Established clear communication channels for stakeholders, ensuring timely updates on project progress and issues resolution.
Enhanced customer satisfaction by consistently meeting or exceeding project delivery milestones and quality standards.
Led cross-functional teams to successfully deliver complex projects with multiple dependencies and constraints.
Delivered projects on time and within budget by effectively managing resources, schedules, and stakeholder expectations.
Mentored junior team members in best practices for project management, contributing to their professional growth and development within organization.
Improved project delivery efficiency by streamlining processes and implementing best practices in project management.
Provided input into strategic planning efforts to align business goals with key priorities in portfolio of projects under management.
Scrum Master and Technical Lead
HCL Technologies Limited
08.2016 - 07.2022
Clients: Baxter (USA) | Quest Diagnostics (USA)
Managed product backlog effectively, prioritizing high-value items for faster completion.
Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
Developed custom Scrum boards for better task tracking and transparency within team.
Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
Coached cross-functional teams on Agile principles, leading to increase in successful project deliveries.
Improved team efficiency by implementing Agile and Scrum methodologies for project management.
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Implemented continuous improvement initiatives through regular retrospective meetings with team.
Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
Streamlined and optimized workflow and communication by implementing Agile frameworks.
Managed product backlog and supported Scrum framework for monthly sprint releases.
Assessed and reported progress to stakeholders regularly, maintaining transparency throughout project lifecycle.
Led sprint reviews and planning meetings to promote full team engagement.
Resolved conflicts and facilitated open communication among team members, promoting healthy work environment.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Actively interacting with the customer to understand any project input documents, technical discussions, and any other expectation
Prepared the Technical Approach document and get it reviewed by the customer
Analyzed the Software requirement, technical specification document, understand / add the test scenarios/cases, migrate to the new excel sheet automation framework format and then execute in HILS lab at client location, analyze the test results, fix the issues and closing of the projects
Preparing estimation, task assignment, walkthrough, review, generating status report, attending audits, capturing/imposing best practices and learnings
Interacted with various hardware teams, mechanical teams to understand on various systems
Able to understand on the HILS closed loop and open loop systems and if needed can support in setting up the lab
Made sure that Coding Standards (DO-178B and D0-178C) followed while performing the code review for C/C++ and Assembly Languages
Performed review on project artifacts and helped in PCA, PQA, SOI-3 auditing
Prepared WSR, CAPA, Work Allocation, daily status report, code review, impact analysis and interacted with clients for any project updates
Worked on Test Cases, Test Procedures, Test Scripts, Test Execution, Test Result and Test Report for any SRD (System), SWRD (HLD) and SWDD (LLD) requirements and for MVI, SV and HSI testing types for both manual and automation for embedded testing
Technical Consultant
Blue Yonder (Formerly JDA)
11.2014 - 06.2015
Supported customer on Retail Category Management JDA suite of applications like Space Planning, Floor Planning, IKB, Web Publisher, Planogram Generator, Planogram Publisher
Involved in Testing, Supporting Customers, and Trainings to the L2 team, Preparing Monthly SLA reports and Extracting Daily Reports and Back Log
Involved in analyzing and providing the solution for the customer's cases / issues
Involved in attending daily calls with the customers
Prepared a 'Knowledge Base' document for the benefit of L2 Team
Attended internal weekly meetings to discussed about the projects issues / Problems
Made sure that the resolution of the cases should not cross the SLA
Performed Functional, Regression, Integration, E2E, UAT Testing
Studied & Analyzed the BRD and developed & supported the test cases and test scripts
Established and led offshore and onsite delivery teams
Managed the implementation of integrated systems enabling data flow across retail entities including Oracle Suite applications: ORMS, ORWMS, ORIB, as well as space planning and floor planning applications and CRDB
Planned and ranged ORMS, ORWMS, ORIB, Store Line and Group Ordering
Implemented automatic job scheduler to avoid manual monitoring of cross functional interfaces and deployed IL interfaces like SSIS and BizTalk packages
Bug Reporting, Severity and Priority classification by Interacting with Business Analysts, Stake Holders and Development team for problem resolving
Providing test plans and project tracker to business teams.
Done role of Defect Champion capturing all defects and ensuring all defects closed before project sign-off.
Software Engineer
Macro Softech Limited
02.2004 - 10.2006
Aided in preparing test plan
Evaluate Case development, execution, verification, defect raising and test summary report generation
Performed functional testing, re-testing, and regression testing
Education
Bachelor of Engineering - Electronics and Communications (E&C)