Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Prashanth Kulal

Prashanth Kulal

Udupi

Summary

Experienced store manager specializing in retail management, skilled in training staff on customer service and sales strategies. Effective in managing both customer-facing and back-end operations.

Overview

14
14
years of professional experience

Work History

Store Manager

Reliance Retail Limited
01.2018 - Current
  • Working with Reliance trends, as a Store Manager and grown from Department manager to SM level. Roles includes Operations, Inventory handling, Audits.
  • To ensure store is 100% ready every day to give the best to the customers
  • Omni channel Operations at store level as Sales and sales return
  • Order fulfillment of those customers one who buys from AJIO.com
  • Maintaining proper execution of SOM (Store Order Management) on Every single day
  • To do Revenue forecasting to develop the business with profit and positive EBIDTA
  • Catchment analysis and Business development plan / Expansion plan.
  • Handling customer queries, complaints with quick solutions those one who buys from AJIO.com and In store also
  • Auditing of cashiering and to manage Banking commercial activities
  • To ensure Mockshop is proper in department @ all the time.
  • To ensure 100% Tar v/s Ach by daily, and Monthly and 100% ABP achievement.
  • Conducting daily PI of External brand and weekly PI of Pvt brand to put a hold on inventory in terms of Shrinkage and negative inventory.
  • On time Completion of GRN of stocks which received functioning of the business
  • To ensure that EMS (Electricity) usage as per the company guidelines
  • To monitor that checklists and daily registering activities are followed daily without fail.

Assistant Manager

FUTURE RETAIL LTD.
01.2011 - 01.2018
  • Worked with Future Retail Ltd (Big Bazaar) from 2011 to 2018 and grown from Staff level to Managerial level. Roles includes Operations, Stock allocation, Audits.
  • To ensure 100% Tar v/s Ach by daily, Weekly, Monthly and 100% ABP achievement given by the company & 20% growth over last year.
  • Coordinating with store manager and other departments towards improving the store sales.
  • Maintaining store standard by doing proper zoning, cleaning and ensure proper FIFO, LIFO maintain in the dept for reducing Dump and Damages, Control over the shrink.
  • Indent of stocks in Food category as per the customer requirement and forecasting the indent to control the DAD of food category.
  • Conducting CCPI weekly to control Negative inventory
  • Auditing of cashiering and to manage Banking commercial activities
  • Maintaining relationship with Category Team.
  • To ensure that SOP guidelines are followed in day to day activities.
  • To ensure MPM flow is proper in department @ all the time.
  • Maintaining relationship with Vendors all the time.
  • To monitor the SOP processes of the organisation and to follow the company.
  • Handling customer queries, complaints with quick solutions.

Education

Bachelor of Commerce - Commerce

Milagres College Kallianpur
03-2011

Skills

  • SAP Analysis

  • Inventory management

  • Supply chain management

  • Shrinkage control

  • Inventory Audit & Cycle count

  • People management & Hiring

  • Commercial Support

  • Customer service excellence

  • MIS

  • Team Building/Training

  • Supervision

  • Merchandising

  • Quick decision making

  • Certified professional in

  • SAP

Personal Information

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Tulu
Bilingual or Proficient (C2)

Timeline

Store Manager - Reliance Retail Limited
01.2018 - Current
Assistant Manager - FUTURE RETAIL LTD.
01.2011 - 01.2018
Milagres College Kallianpur - Bachelor of Commerce, Commerce
Prashanth Kulal