Prashanth M C
Bengaluru
Summary
Detail-oriented professional with 2.4 years of experience in mortgage sales and underwriting support at HDFC, handling client onboarding, KYC verification, and loan eligibility assessment in a fast-paced banking environment. Strong exposure to documentation review, risk assessment, CDD, and coordination with credit teams.
Overview
2
2
years of professional experience
Work History
Mortgage Sales & Loan Servicing Associate
HDFC BANK LTD
BENGALURU
02.2023 - 06.2025
- Performed end-to-end customer onboarding for home loan and mortgage products, including document collection, identity/address verification, and KYC checks as per bank policy and RBI guidelines.
- Coordinated and maintained relationships with RMs and stakeholders for collecting missing documents and clarifying customer details.
- Verified client KYC information (PAN, Aadhar, passport, DL, income proofs, banking statements, and tax returns) prior to loan approval, ensuring completeness and compliance with internal policies and AML standards.
- Handled various entities such as LLCs, individuals, joint accounts, managing documentation, and due diligence requirements specific to each.
- Utilized advanced Excel features, including Pivot tables and VLOOKUP, XLOOKUP to create and automate sales and project status reports, improving operational efficiency.
- Worked with internal teams and clients to obtain complex documentation in high-risk, high-regulation environments.
- Identified red flag scenarios and escalated potential risks to appropriate teams, ensuring adherence to AML/KYC controls.
- Functioned as a quality checker, reviewing financial documents to reduce rejection rates, providing feedback to credit teams, and preparing quality applications for management.
- Build and maintain strong relationships with stakeholders across KYC, Financial Crime, and Coverage teams to support process improvements and policy adherence.
- Processed 12 to 15 applications per month (residential and commercial), ensuring 95% documentation compliance, and timely submission to underwriting.
Education
BBA - Marketing And Accounting : 8.17 CGPA
BGS Institute of Management
Karnataka10-2022
Intermediate Education : 69.50% -
Shantha PU College
Karnataka01-2019
SSLC : 85.60% -
Sree Venkateshwara English School
Bengaluru, Karnataka01-2017
Skills
- Accounting and finance
- Financial planning, Budgeting, and Forecasting
- Basic financial modeling
- Financial statement analysis (income, cash flow, and balance sheet), compliance, KYC, and AML
- Power BI (dashboard creation, data visualization)
- Advanced Excel (pivot tables, VLOOKUP, macros, charts)
- Knowledge of SAP, GAAP, and GST filing
- Customer onboarding, document verification, CDD, and basic understanding of EDD
- Customer relationship management, communication, time management, and teamwork
Timeline
Mortgage Sales & Loan Servicing Associate
HDFC BANK LTD
02.2023 - 06.2025
BBA - Marketing And Accounting : 8.17 CGPA
BGS Institute of Management
Intermediate Education : 69.50% -
Shantha PU College
SSLC : 85.60% -
Sree Venkateshwara English School