A seasoned Travel Operations Manager with four years of experience, adept at orchestrating seamless travel experiences. Proven track record in overseeing all aspects of travel operations, including itinerary planning, logistics coordination, and client relations. Skilled in optimizing resources to ensure cost-effectiveness while maintaining high service standards. Proficient in leveraging technology to streamline processes and enhance efficiency. Adept at leading teams to deliver exceptional results in fast-paced environments. Committed to delivering memorable travel experiences while prioritizing safety and compliance.
· Pre-event organization
· Planning an event that meets the stated objectives
· Working out event budget, and logistics (venue, catering, etc)
· Managing an effective event marketing campaign
· Managing registrants
· On-the-day management
· Ensuring that on the day logistics arerunning smoothly (catering, venue, equipment)
· Managing event staff to help mark attendance, run speeches, provide attendee support, collect sign ups etc.
· Sending SMS communications to attendees when needed (last minute venue changes, parking notices etc)
· Post-event communication, reporting & analysis
· Managing post-event marketing/communications (‘thank you for coming’ email, feedback surveys, etc)
· Reviewing reports
· Analysing feedback and report data to measure whether event goal was achieved
Vendor Management
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