Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects Highlights
Accomplishments
Work Availability
Affiliations
Quote
Languages
Timeline
BusinessDevelopmentManager
Prashanth Reddy Addi

Prashanth Reddy Addi

Hyderabad

Summary

Results-driven Business Analyst with 7+ years of experience in the Banking and Financial Services domain, specializing in Finacle Core Banking, Retail Lending, CASA, and Deposits. Proven track record in techno-functional support, L3 production analysis, and UAT coordination. Proficient in SQL, incident tracing, root cause analysis, and cross-functional communication between business users, tech teams, and clients.

Overview

7
7
years of professional experience
1
1
Certification
2
2
years of post-secondary education

Work History

Technology Analyst (Business Analyst & L3 Support)

Infosys Ltd
Hyderabad
11.2022 - Current
  • Handled L3 production support for Retail Lending, Overdraft, and CASA modules on Finacle Core Banking (10x).
  • Conducted root cause analysis of system issues using SQL queries across tables.
  • Collaborated with business users to gather, validate, and prioritize requirements for enhancements and fixes.
  • Based on BRD/FSD documents and coordinated with development and QA teams for UAT support.
  • Analyzed failed transactions and interest miscalculations using tables.
  • Supported Finacle end-of-day (EOD) processes, charge mapping, GL reconciliation.
  • Documented process flows and incident resolutions in Confluence; tracked tasks via JIRA.
  • Worked closely with onshore teams to plan customizations, parameter setups, and reports.

Associate (Loans End to End)

Axis bank Ltd
Hyderabad
12.2018 - 10.2022
  • Provided Level 1 application support for CASA, Term Deposits, and Retail Loans in Finacle.
  • Participated in SIT/UAT testing, wrote SQL scripts to simulate transactions and validate interest postings.
  • Resolved user-raised tickets for account discrepancies, EMI issues, and charge calculations.
  • Generated audit reports for the business using Finacle standard and custom queries.
  • Conducted basic Finacle training for new team members.

Education

MBA - Electronic Commerce

University College of Commerce And Business Management
Commerce And Business Management
05.2015 - 06.2017

Skills

  • Business Analysis
  • Finacle Modules
  • Incident Management
  • UAT/Test Case Execution & Reporting
  • Stakeholder & Client Communication
  • JIRA
  • Confluence
  • BMC Helex
  • Agile/Scrum Methodologies

Project management

Software development

Business process workflow

API development

Excellent communication

Problem resolution

Critical thinking

Multitasking

Agile methodology

Digital banking platforms

Banking document preparation

Digital banking

Banking domain knowledge

Certification

  • Finacle Functional Training - Infosys
  • SQL for Data Analytics - Infosys

Projects Highlights

  • Loan back-dated payoff on OVD on the penal calculation issue, Analyzed discrepancies in penal interest application across EIT/IDDT/IDT/LTD/GAM tables and proposed script-level fixes for rate misalignment.
  • Custom GL Mapping Fix, Collaborated with the tech team to trace failed charge entries due to unmapped office accounts in GL Subhead.
  • Double debit occurred during the suspense process, The existing script logic failed to prevent it, so additional validations based on the COBIA script were suggested to effectively handle and prevent double debits.

Accomplishments

I’ve always enjoyed connecting technology with real business needs, especially in banking and financial services. During my degree in Electronic Commerce, I was actively involved in the E-Commerce Club, where I helped organize workshops on digital innovation, startup ideas, and how fintech is changing traditional banking.

I also joined the Banking & Financial Services Society and worked on small projects that explored how digital payments and core banking systems actually work in practice.

Beyond academics, I volunteered with a Tech Literacy Program where I helped fellow students, especially those without a tech background, understand basic digital skills and how these apply in banking today. Helps me understand both the technical and business sides of digital banking solutions.

I’m proud of combining these experiences because they’ve given me a practical understanding of how banking operations, digital products, and customer experience all come together, and that’s something I’m excited to keep building on in my career.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Affiliated with the E-Commerce Club and Banking & Financial Services Society, contributing to fintech workshops, digital payment projects, and tech literacy initiatives for students

Quote

Wanderer, there is no path, the path is made by walking.
Antonio Machado

Languages

English
Advanced (C1)
Spanish
Beginner (A1)

Timeline

Technology Analyst (Business Analyst & L3 Support)

Infosys Ltd
11.2022 - Current

Associate (Loans End to End)

Axis bank Ltd
12.2018 - 10.2022

MBA - Electronic Commerce

University College of Commerce And Business Management
05.2015 - 06.2017
Prashanth Reddy Addi