Prashanth SHETTY
Bangalore
Summary
Senior Cloud Infrastructure Engineer with extensive experience at Hewlett-Packard, excelling in private cloud management and Kubernetes deployment. Proven track record in automating processes and mentoring teams, ensuring compliance and enhancing operational efficiency. Skilled in VMware and passionate about driving innovative solutions in cloud technologies.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Cloud Insfrastructure Engineer
Hewlett-Packard (India) Software Operation Private Limited
Bangalore
09.2022 - Current
- Managed deployment and configuration of Private Coud Services and resources.
- Collaborated with cross-functional teams to include their services on this Private Cloud Platform.
- Automated processes to streamline cloud operations and reduce manual tasks.
- Conducted security assessments to ensure compliance with best practices.
- Mentored junior engineers on cloud technologies and infrastructure management.
- Developed documentation for cloud architecture and operational procedures.
- Provided technical guidance and support to junior engineers regarding troubleshooting issues related to operating systems, networks or hardware components.
- Diagnosed problems quickly by analyzing logs from multiple sources including network devices, servers and applications running on the cloud.
Tech Consultant
HPE Pointnext
Bangalore
04.2015 - 09.2022
- Designed and implemented data center projects based on solution architect plans.
- Conducted client meetings, requirement gathering, and assessment reporting.
- Configured MC Service Guard (Metro and Continental) on HPUX/Linux.
- Led POC deployments of Kubernetes, OpenShift, and HPE Container Platform in lab environments.
- Troubleshot implementation issues and coordinated with multi-disciplinary teams.
Technical Solutions Consultant II (Mission Critical)
HP GlobalSoft Limited
Bangalore
11.2005 - 04.2015
- Provided high-end support for HP9K and HPUX systems across global mission-critical accounts.
- Ensured SLA compliance and customer satisfaction for clients including BT, Centrica, Citibank, and Unilever.
- Led training initiatives, case reviews, and escalation management.
- Specialized in Service Guard clustering, LVM, and virtual partitioning.
Senior Customer Support Coordinator
HP GlobalSoft Limited
Bangalore
03.2003 - 11.2005
- Managed installation and commissioning of HP UX/Cisco products.
- Coordinated remote support, logistics, and onsite resources.
- Conducted process training and performance reviews with senior management.
- Coordinated customer inquiries and resolved issues for global client base.
- Developed training materials for new support staff and conducted onboarding sessions.
Technical Supervisor
Bharati Telenet India Ltd
02.2002 - 03.2003
- Installed and configured ISDN (PRI/BRI) and leased lines.
- Documented hardware/software setups and led project execution.
- Oversaw daily technical operations and resource allocation for network management.
- Ensured compliance with safety protocols and quality standards during installations.
- Resolved customer issues and provided creative solutions.
Service Engineer
SV Technologies
05.1999 - 01.2002
- Serviced and installed fax machines and printers.
- Educated customers and managed AMC renewals.
Education
Diploma in Electronics & Communication -
Board of Technical Education
S.S.L.C -
Karnataka State Board
Skills
- VMware ESXi/vCenter Management
- Private cloud management
- Version control systems: git, github
- Kubernetes deployment
- OpenShift
- HPE Container Platform
- AWS (EC2, VPC, IAM, S3, RDS)
- Azure
- Bash scripting
- Jumpserver integration
- Aruba Switch configuration (8325 & 6300)
- Aruba Fabric Composer
- Syslog
- Prometheus
- OpsRamp
- HP-UX Operating System
- MC Service Guard
- Virtual Partitions
- LVM
Certification
- Certified Kubernetes Administrator (CKA), Expired
- Red Hat System Administration, Expired
- Certified HPUX System Administrator (CSA), Active
- Certified HPUX System Engineer (CSE), Active
Accomplishments
- Recognized with Accelarating Award for the Q3 Year 2025, for playing a vital role in several internal and external deployments of CloudRack, many were being Business & Time critical.
- Recognition for successful leadership and contribution toward DR enablement of Cloud Rack
Timeline
Senior Cloud Insfrastructure Engineer
Hewlett-Packard (India) Software Operation Private Limited
09.2022 - Current
Tech Consultant
HPE Pointnext
04.2015 - 09.2022
Technical Solutions Consultant II (Mission Critical)
HP GlobalSoft Limited
11.2005 - 04.2015
Senior Customer Support Coordinator
HP GlobalSoft Limited
03.2003 - 11.2005
Technical Supervisor
Bharati Telenet India Ltd
02.2002 - 03.2003
Service Engineer
SV Technologies
05.1999 - 01.2002
Diploma in Electronics & Communication -
Board of Technical Education
S.S.L.C -
Karnataka State Board