PRASHANTH SHETTY
Senior Cloud Engineer
Bangalore
Summary
Senior Cloud Infrastructure Engineer with extensive experience at Hewlett-Packard, excelling in private cloud management and Kubernetes deployment. Proven track record in automating processes and mentoring teams, ensuring compliance and enhancing operational efficiency. I am skilled in VMware and passionate about driving innovative solutions in cloud technologies. Experienced Senior Cloud Infrastructure Engineer specializing in cloud architecture, VMware virtualization, and containerization. Proven ability to design secure, scalable solutions that enhance operational efficiency and meet stringent SLAs.
Overview
2026
2026
years of professional experience
4
4
Certifications
4
4
Languages
Work History
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
09.2022 - Current
- Design, deploy, and operate highly available private cloud and Kubernetes platforms, supporting enterprise workloads across multiple environments, with strict SLAs.
- Act as the escalation point for major production incidents, leading troubleshooting, root cause analysis, and long-term fixes, contributing to reduced MTTR and improved service availability.
- Define and manage service-level objectives and agreements to ensure platform reliability and availability.
- Build and maintain monitoring, logging, and alerting systems using Prometheus, Grafana, and OpsRamp.
- Perform capacity planning and trend analysis to ensure systems can handle future growth.
- Automate infrastructure provisioning and operational workflows using Bash, Git, and GitHub Actions, reducing manual effort by over 30%.
- Conduct post-incident reviews, and create runbooks to improve operational readiness and reduce MTTR.
- Implement security hardening and CIS compliance across Linux and VMware environments.
- Work closely with application and engineering teams to design scalable, reliable solutions.
- Owned operational issue resolution through Jira, addressing platform, deployment, security, and performance issues raised by stakeholders, and closing tickets upon successful remediation and validation.
- Proactively raised Jira tickets for issues identified during platform operations, collaborating with partner teams, including security, networking, cloud, and application teams, to drive root cause analysis and resolution.
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
- Deploy and manage production Kubernetes clusters on Amazon EKS, supporting multiple microservices workloads across non-production and production environments.
- Ensure application availability, cluster health, namespace governance, and efficient resource utilization.
- Manage Kubernetes RBAC, secrets using SOPS, and credential rotation.
- Oversee the TLS certificate lifecycle and secure service communications.
- Create dashboards and alerts to monitor latency, availability, and error rates, improving visibility and faster incident response.
- Owned operational issue resolution using Rally (CA Agile Central) in the earlier phase of the program, addressing platform, deployment, security, and performance issues, and closing work items upon successful remediation and validation.
- Proactively raised Rally defects and user stories for issues identified during platform operations, collaborating with partner teams, including security, networking, cloud, and application teams, to drive root cause analysis and resolution.
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
- Designed and implemented a foolproof proof-of-concept (POC) Harbor container registry platform on a vanilla Kubernetes cluster, validating architecture, security controls, and operational workflows prior to production rollout on Amazon EKS.
- Deployed and integrated core platform dependencies, including PostgreSQL (RDS-compatible architecture simulated locally), Redis, object storage integration with Amazon S3, Notary, Trivy, and Okta OIDC for enterprise-grade authentication and artifact trust.
- Implemented secrets encryption and secure configuration management using SOPS, ensuring encrypted secrets at rest, and safe Git-based workflows across environments.
- Validated upgrade, recovery, and disaster scenarios in the on-prem Kubernetes POC, including Harbor upgrades, certificate rotation, and configuration drift detection, before promoting designs to EKS.
- Built CI/CD pipelines using GitHub Actions, with automated YAML linting, malware scanning, vulnerability scanning, and secret validation, to ensure secure and compliant deployments.
- Productionized the validated architecture on Amazon EKS, enabling secure artifact distribution through image signing and vulnerability scanning.
TECH CONSULTANT
HPE Pointnext
04.2015 - 09.2022
- Designed and implemented data center projects based on solution architect plans.
- Conducted client meetings, requirement gathering, and assessment reporting.
- Configured MC Service Guard (Metro and Continental) on HPUX/Linux.
- Designed and built P2V environment on Blade Infra, migrated from source to target and containerized the HP-UX 11.11 hosts into P2V.
- Was responsible for creating HLD and LLD for the projects.
- Specialized in Service Guard clustering, LVM, and virtual partitioning.
- Migrating the physical servers to virtual machines.
- Containerization of PA-RISC servers within the blade server as a vPAR.
- Migration of Itanium servers to virtualized environment.
- Deployed RHEL Cluster services.
- Led POC deployments of Kubernetes, OpenShift, and HPE Container Platform in lab environments.
- Troubleshot implementation issues and coordinated with multidisciplinary teams.
TECHNICAL SOLUTIONS CONSULTANT II (MISSION CRITICAL)
HP Global Soft Limited
11.2005 - 04.2015
- Provided high-end support for HP9K and HPUX systems across global mission-critical accounts.
- Ensured SLA compliance and customer satisfaction for clients including BT, Centrica, Citibank, and Unilever.
- Led training initiatives, case reviews, and escalation management.
SENIOR CUSTOMER SUPPORT COORDINATOR
HP Global Soft Limited
03.2003 - 11.2005
- Managed installation and commissioning of HP UX/Cisco products.
- Coordinated remote support, logistics, and onsite resources.
- Conducted process training and performance reviews with senior management.
- Coordinated customer inquiries and resolved issues for global client base.
- Developed training materials for new support staff and conducted onboarding sessions.
TECHNICAL SUPERVISOR
Bharati Telenet India Ltd
02.2002 - 03.2003
- Installed and configured ISDN (PRI/BRI) and leased lines.
- Documented hardware/software setups and led project execution.
- Oversaw daily technical operations and resource allocation for network management.
- Ensured compliance with safety protocols and quality standards during installations.
- Resolved customer issues and provided creative solutions.
SERVICE ENGINEER
SV Technologies
05.1999 - 01.2002
- Serviced and installed fax machines and printers.
- Educated customers and managed AMC renewals.
Education
Diploma - Electronics & Communication
Board of Technical Education
Bangalore, KarnatakaS.S.L.C -
Karnataka State Board
Bengaluru, IndiaSkills
Cloud & Virtualization: VMware ESXi, vCenter, vSAN, AWS (EC2, VPC, IAM, S3, RDS), Azure
Accomplishments
- Recognized with Accelerating Award for the Q3 Year 2025, for playing a vital role in several internal and external deployments of CloudRack, many were being Business & Time critical.
- Recognition for successful leadership and contribution toward DR enablement of Cloud Rack
Certification
Certified Kubernetes Administrator (CKA)
Timeline
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
09.2022 - Current
TECH CONSULTANT
HPE Pointnext
04.2015 - 09.2022
TECHNICAL SOLUTIONS CONSULTANT II (MISSION CRITICAL)
HP Global Soft Limited
11.2005 - 04.2015
SENIOR CUSTOMER SUPPORT COORDINATOR
HP Global Soft Limited
03.2003 - 11.2005
TECHNICAL SUPERVISOR
Bharati Telenet India Ltd
02.2002 - 03.2003
SERVICE ENGINEER
SV Technologies
05.1999 - 01.2002
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
SENIOR CLOUD ENGINEER
Hewlett-Packard (India) Software Operation Private Limited
Diploma - Electronics & Communication
Board of Technical Education
S.S.L.C -
Karnataka State Board
WEBSITES, PORTFOLIOS, PROFILES
www.linkedin.com/in/prashanth-shetty-ds