PRASHANTHKUMAR METPALLY
KARIMNAGAR
Summary
Experienced operations trainer skilled in optimizing efficiency and productivity. Bringing strategic planning and team leadership to foster a culture of continuous improvement in an innovative organization. Committed to driving results and achieving operational excellence. Seeking an opportunity to contribute expertise in driving organizational success through effective training and development initiatives.
Overview
7
7
years of professional experience
Work History
Operations Trainer
Genpact
08.2022 - 03.2024
- Developed comprehensive training materials to support organizational learning objectives
- Conducted interactive training sessions for a diverse workforce of up to 120 employees
- Tailored training programs to align with departmental objectives and individual learning needs
- Maintained up-to-date knowledge of industry trends and best practices
- Utilized surveys and consultations to assess training needs and optimize program effectiveness
- Achieved consistently high ratings, averaging 4.8 out of 5, for training sessions
- Provided mentorship and support to a team of 120 new hires
- Collaborated with subject matter experts to ensure training content accuracy and relevance
- Managed training records and documentation for a workforce exceeding 120 employees
- Organized and facilitated regular workshops and seminars to promote continuous learning
- Implemented personalized coaching strategies to accommodate diverse learning styles
- Ensured compliance with company policies and regulatory requirements
- Conducted client calls to gather feedback and align training initiatives with client objectives
Risk Investigator
Amazon Development Centre India
03.2021 - 12.2021
- Company Overview: TRMS
- Confidentially handled customer information
- Protected customer trust through high-level decision-making
- Identified fraudulent patterns that could negatively impact the organization and systematically escalated them
- Investigated suspicious buyer activity and behaviors that could pose a risk to Amazon, its buyers, or merchants
- Participated in initiatives and projects as necessary
- Achieved weekly productivity and quality standards for investigations
- TRMS
Safety Officer
BHEL ISG
08.2020 - 02.2021
- Conducted daily safety inspections and audits to ensure compliance with regulatory standards, identifying and rectifying an average of 15 safety hazards per month
- Developed and implemented comprehensive safety training programs for over 200 employees, achieving a 98% completion rate and reducing workplace accidents by 30% within the first year
- Investigated and documented workplace incidents and accidents, analyzing root causes and implementing corrective actions to prevent recurrence, resulting in a 20% decrease in incident rates annually
- Collaborated with cross-functional teams to review and update safety policies and procedures, facilitating monthly safety meetings to communicate changes and ensure employee awareness and compliance
- Conducted regular safety drills and emergency response simulations, achieving a 95% readiness level
E&I Engineer
VA TECH WABAG
04.2017 - 06.2020
- Company Overview: Coordinated cross-functional teams on EPC workflows to enhance efficiency.
- Oversaw procurement processes, ensuring timely acquisition of materials and equipment, optimizing project costs
- Coordinated with vendors and suppliers to ensure smooth supply chain operations and negotiated contracts for cost-effective solutions
- Maintained strong relationships with clients, addressing concerns, providing updates, and ensuring project requirements were met effectively
- EPC
- Communication & Coordination: Served as the primary liaison between clients, vendors, and internal teams, ensuring seamless project execution and clear stakeholder communication.
- Client Meeting Coordination: Organized and led client meetings, managed agendas, documented minutes, and ensured timely follow-ups on action items.
- Project Execution & Completion: Coordinated with engineering, procurement, and construction teams to meet project milestones, resolve roadblocks, and ensure on-time project delivery.
Education
Bachelor of Technology - Electrical and Electronics Engineering
VITS
Karimnagar06.2014
Skills
- Leadership
- Strategic Planning
- Problem-Solving
- Communication
- Decision-Making
- Attention to Detail
- Adaptability
- MS Excel
- SQL Basics
- Data Analysis
- Project Management
- Continuous Improvement
- Analytical Skills
- Conflict Resolution
Timeline
Operations Trainer
Genpact
08.2022 - 03.2024
Risk Investigator
Amazon Development Centre India
03.2021 - 12.2021
Safety Officer
BHEL ISG
08.2020 - 02.2021
E&I Engineer
VA TECH WABAG
04.2017 - 06.2020
Bachelor of Technology - Electrical and Electronics Engineering
VITS
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