Dynamic Associate Manager at American Express with over 3 years of experience in credit risk modeling. Proven track record in strategic planning and operations management, delivering $2M in benefits through innovative model enhancements. Skilled in Python and adept at fostering collaboration across teams to drive impactful results.
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Enhanced framework to meet industry benchmarks.
Results-driven Credit Risk Modelling professional with 3+ years of experience leading model development, migration, and enhancement for global portfolios. Demonstrated expertise in delivering quantifiable improvements in model performance, data coverage, and business value. Adept at cross-functional leadership, technical innovation, and translating analytics into actionable strategy. Skilled in Python, SQL, SAS, and advanced statistical modelling.
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## Key Achievements
- **Delivered $2M PTI benefit** by creating and deploying the Modified Revolve Index for US and International Markets, ranking among the top 10 predictive variables.
- **Doubled Fundamental Rating variable coverage** (US: 2,624→4,821; Intl: 1,738→3,109) by identifying and resolving logic gaps in GCP models and integrating ICRUSE and GRU data.
- **Boosted model GINI by 10 percentage points** and fill rates from 73% to 92% through engineering and deploying new tenure and paydown variables.
- **Elevated high-risk segment capture rates by 1.43%** by integrating new predictive variables into US small business models.
- **Sized and optimized real-time vs batch attribute performance**, minimizing loss exposure during platform migration.
- **Resolved critical paydown issues** during AMP migration through targeted case reviews, ensuring accurate risk assessment and seamless deployment.
- **Designed next-generation closed-loop variables** for AMP, leveraging unpaid period models to enhance predictive accuracy.
- **Pioneered new approaches to model performance analysis** by developing transaction-level methodologies for pend/deny and utilization variables, introducing the "Early Capture" metric and uncovering nuanced impacts on risk identification and model sensitivity.
- **Maintained 100% attendance and upheld highest standards of punctuality and ethics**, supporting a culture of reliability and accountability.
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## Technical Skills
- **Programming/Tools:** Python, SQL, SAS, R, Spark, Excel, Tableau
- **Statistical Methods:** Logistic Regression, Scorecard Development, Feature Engineering, GINI, KS, Reject Inference
- **Platforms:** GCP, AWS, ODL, CAS, AMP
- **Other:** UAT, PIV, Model Validation, Data Pipeline Engineering
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## Professional Experience
**Credit Risk Modelling Analyst**
American Express | [City, State] | Jul 2022 – Present
**Model Innovation & Impact**
- Spearheaded the migration of Prob-R, CDSS, and TSR models to the AMP platform, impacting 10M+ customer accounts and ensuring robust model performance for POS, Credit Concern, and CIUMC journeys.
- Engineered and deployed Best Tenure, Hcurtd01, and Hcurvindx variables, increasing fill rates from 73% to 92% and GINI from 23% to 32% in international SBS models.
- Identified and piloted new variables for high-balance, low-tenure segments, enhancing early risk detection and model accuracy.
- Sized real-time vs batch attributes to quantify and minimize loss during migration to the new platform.
- Designed and implemented next-generation closed-loop variables for AMP, improving predictive power by leveraging unpaid period models.
- Created and institutionalized the Modified Revolve Index, delivering $2M PTI benefit and ranking among top 10 predictive variables for Open portfolios.
**Advanced Model Performance Analysis (Pend/Deny & Utilization)**
- Developed and executed a novel transaction-level analysis approach for pend/deny and utilization variables, moving beyond traditional random-sample methods to assess model performance with greater precision.
- Introduced the "Early Capture" metric to measure the percentage of lending defaulters identified with and without pend/deny models, revealing a 2.3% relative capture lift for customers with zero Ac99dpdy and a 1.96% drop for non-zero cases—insights that directly informed model calibration and business strategy.
- Led sensitivity studies on the Utilization variable, showing that while it boosts scores for high-utilization customers, its influence diminishes at lower utilization, and overall model capture differences remain marginal (2% vs 3%).
- Recommended differentiated model strategies: deploying CDSS models with Utilization for transaction approvals in high-utilization bands, and TSR models without Utilization for structural decisions like line reduction in low-utilization bands.
**Leadership & Collaboration**
- Led cross-functional teams (Open, SBS, GCP, Data Stewards) in end-to-end model migration and variable deployment, ensuring consensus on logic changes and seamless integration.
- Facilitated UAT and PIV for all migrated variables, achieving zero post-implementation defects and full stakeholder buy-in.
- Mentored junior analysts and led regular case review sessions, fostering a culture of continuous improvement and innovation.
- Advocated for and implemented monthly SBFE triggers using DNB, Experian, and Equifax data, increasing trigger effectiveness and reducing daily trigger dependency by 30%.
**Process Optimization & Ethics**
- Streamlined model attribute lists, removing redundancies and increasing efficiency across global platforms.
- Maintained an outstanding attendance record and consistently modeled punctuality and ethical standards, reinforcing team reliability.
Operations management