SAP
PRASHIL SALKAR
Sr Engineer
Ponda,GA
Summary
Results-driven Sr Engineer with a proven track record in enhancing operational efficiency and customer satisfaction. Expertise in project management and cross-functional collaboration ensures seamless execution of purchase orders and timely dispatch.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Sr Engineer Customer Service
Pentair Water
08.2010 - Current
- assessed product feasibility by collaborating with sales teams to understand customer needs and translating them into purchase orders
- Transferring Purchase order to SAP output with all CTQ points.
- co-ordinate with production and logistics teams for smooth dispatch.
- after Dispatch co-odination with customer for high customer satisfaction index
- Investigated customer complaints to identify root causes and implement solutions.
- Validation the Vehicle/Truck size for ready material by using software.
- Reviewing the customer account for past due and coordinating for timely payments with customer .
- monitored daily departmental improvements using SQDCC (safety, quality, delivery, cost, cash)
Floor Supervisor
Paulo Autobody Building and Service Pvt Ltd,
01.2009 - 08.2009
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Coordinated scheduling and task assignments to optimize resource allocation and efficiency.
- Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at the floor level.
Education
Bachelor of Science - Automobile Engineering
Rajendra Mane College of Engineering And Technology
Ratnagiri, India 04.2001 -
Skills
Customer service strategy
Project management
Technical presentation
Team management
Cross-functional collaboration
Team leadership
Management skills
Leadership skills
Software
Excel / MS
Public speaking
Presentation
Timeline
Sr Engineer Customer Service
Pentair Water
08.2010 - Current
Floor Supervisor
Paulo Autobody Building and Service Pvt Ltd,
01.2009 - 08.2009
Bachelor of Science - Automobile Engineering
Rajendra Mane College of Engineering And Technology
04.2001 -
Travelling ,playing football
I like to Travel across the World , meeting new people, understanding the culture etc.
so far, I have travelled 12 countries .
Also like to play football and cricket .