PRASHNAJI KUMAR SINGH
NEW DELHI
Overview
11
11
years of professional experience
Work History
Outlet Manager
Hira Sweet Confectioner PVT . LTD
New Delhi
06.2024 - Current
Assistant Outlet Manager
Bikanervala Food LLC
Dubai
03.2023 - 04.2024
Assistant Store Manager
Haldiram Product pvt. Ltd
New Delhi
05.2021 - 03.2023
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Handled scheduling for store shifts to achieve adequate staffing.
- Trained new employees on store policies, procedures and customer service standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- ACHIVEMENT :-
- Quarter Of The Manager
- Basic Management Skill
- Advance Management Skill
Shift Manager
Haldiram Product pvt. Ltd
New Delhi
10.2015 - 04.2021
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Directed and led employees and team members on effective operations, methods and procedures.
- Inspected work areas regularly for cleanliness and organization standards.
- Recommended opportunities for growth and advancement to motivate employees.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Management Trainee
Haldiram Manufacturing pvt. Ltd
Gurugram
11.2013 - 11.2014
Education
HOLET MANAGEMENT -
Punjab Technical University
New Delhi 11-2012
Some College (No Degree) - Intermediate
Janta Intermediate Collage
Deoria05-2007
High School Administration
Kadma Sati Ucha Vidyalaya
Deoriya 05-2005
Skills
- Employee relations
- Staff scheduling
- Performance analysis
- Promotions planning
- Store operations
- Decision-making
- Problem-solving abilities
- Sales tracking
- Management team building
- Inventory control
- Sales promotion
- Customer relations
- Training management
- Team leadership
- Supervision and training
Timeline
Outlet Manager
Hira Sweet Confectioner PVT . LTD
06.2024 - Current
Assistant Outlet Manager
Bikanervala Food LLC
03.2023 - 04.2024
Assistant Store Manager
Haldiram Product pvt. Ltd
05.2021 - 03.2023
Shift Manager
Haldiram Product pvt. Ltd
10.2015 - 04.2021
Management Trainee
Haldiram Manufacturing pvt. Ltd
11.2013 - 11.2014
HOLET MANAGEMENT -
Punjab Technical University
Some College (No Degree) - Intermediate
Janta Intermediate Collage
High School Administration
Kadma Sati Ucha Vidyalaya