Energetic and guest-focused professional with 19 years of experience includes 9 years in the Hospitality industry, and 10 years of teaching Housekeeping & Front Office Management Passion for providing outstanding customer service, leading large-sized teams in planning and directing day-to-day operations of house-keeping services Expertise in managing guest relations, personnel management, building relationships with the staff, and managing them at all levels Adept at handling/streamlining resources and budgets, interacting with vendors for contracts/price negotiations Positive and proactive professional with necessary communication, organizational and administrative abilities to deal with large guest orders, including banqueting and special events Creative and demonstrates the flair to evolve and implement successful revenue generating ideas Strong leadership skills with the ability to create a customer focused environment through training & development of staff Knowledge of Microsoft Office Suite and Windows (2000/XP), and hotel software like IDs
Adept at handling/streamlining resources and budgets, interacting with vendors for contracts/price negotiations
Positive and proactive professional with necessary communication, organizational and administrative abilities to deal with large guest orders, including banqueting and special events
Creative and demonstrates the flair to evolve and implement successful revenue generating ideas
Strong leadership skills with the ability to create a customer focused environment through training & development of staff
Passion for providing outstanding customer service, leading large-sized teams in planning and directing day-to-day operations of house-keeping services
Assistant Professor Housekeeping (Hotel Management)
Hotel Hindustan International (Kolkata), India, 22 weeks, Project Report done on 22 weeks Industrial Training, Project Report done on House-Keeping at Industrial Training
I hereby declare that the particulars furnished above by me are true and complete to the best of my knowledge and belief. I understand that if any particulars found to be false at a later date, my candidature shall be liable to be cancelled without assigning any reason.