Results-driven Team Leader known for high productivity and efficient task completion. Skilled in strategic planning, conflict resolution, and performance optimization. Excel in leadership, communication, and problem-solving to achieve team goals. Ready to leverage abilities in organization and motivation to drive success in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Team Leader
Cognizant technology solutions
HYDERABAD
10.2021 - Current
Manage a team of compliance professionals, providing training, mentorship, and performance evaluations to enhance team effectiveness and compliance knowledge.
Review and approve customer onboarding, ongoing KYC, and enhanced due diligence (EDD) processes for high-risk clients, ensuring compliance with internal and regulatory standards.
Liaise with internal stakeholders, including legal, operations, and risk management teams, to develop and implement policies that mitigate regulatory and reputational risks.
Lead investigations into suspicious transactions, preparing detailed reports for internal and regulatory reporting, including SARs (Suspicious Activity Reports), and STRs (Suspicious Transaction Reports).
Stay updated on changes in global sanctions lists, AML/KYC regulations, and best practices, ensuring proactive adaptation to evolving compliance requirements.
Develop and refine compliance procedures to ensure efficient transaction monitoring, and compliance with industry standards and regulations.
Coordinate with external auditors and regulators, providing documentation and reports as required during examinations or audits.
Drive continuous improvement in sanctions and AML/KYC compliance processes through the use of data analytics and innovative technologies.
Senior Consultant
pwc
Bangalore
01.2019 - 07.2020
Delegated daily tasks to team members to optimize group productivity.
Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Supported the manager in developing plans for future projects, initiatives and objectives.
Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Implemented strategic plans to enhance team performance and productivity.
Motivated team members through recognition programs and performance-based incentives.
Monitored team performance against targets, taking corrective action where necessary.
Facilitated team meetings to discuss targets, strategies, and address any issues.
Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
Managed conflict resolution within the team to maintain a positive work environment.
Interviewed new employees and assisted with hiring decision-making.
Team Leader
J P Morgan chase and co
HYDERABAD
04.2016 - 06.2018
Led the successful transition of newly trained team members into operational roles, ensuring seamless integration into the organization’s workflows and culture.
Coordinated and facilitated post-training onboarding sessions, ensuring all team members were equipped with the knowledge and tools necessary for success.
Defined team structure, roles, and responsibilities, aligning with organizational goals and operational needs for optimal performance.
Developed and implemented key performance metrics and reporting frameworks to track team progress, and ensure continuous improvement.
Provided hands-on leadership, offering guidance and support to team members as they adapted to new systems, processes, and industry standards.
Collaborated with cross-functional departments to ensure smooth knowledge transfer, resource allocation, and project alignment.
Identified skill gaps and initiated targeted training programs to address performance challenges, and promote professional growth within the team.
Fostered a collaborative and results-oriented team culture, encouraging open communication, problem-solving, and a shared commitment to success.
Established regular feedback loops, conducted performance reviews, and held team meetings to track milestones, discuss challenges, and celebrate successes.
Team Developer
BA Continuum India Private Limited
HYDERABAD
01.2010 - 04.2016
Monitored and analyzed currency transactions over the threshold to ensure compliance with regulatory requirements and internal policies, identifying potential suspicious activity.
Conducted detailed ivestigations on large, unusual, or complex currency transactions, ensuring accurate documentation and reporting to meet legal and compliance standards.
Collaborated with internal teams, including compliance, operations, and risk management, to resolve discrepancies and mitigate financial risks.
Analyzed transaction patterns to detect money laundering, terrorist financing, and other financial crimes, utilizing advanced analytics and transaction monitoring systems.
Reviewed and verified customer identification and documentation for accuracy and completeness in line with KYC (Know Your Customer) nd AML (Anti-Money Laundering) procedures.
Provided support for audits and regulatory inspections, ensuring all required documentation and reports were accurate and timely.
Tracked and reported on currency trends, developing insights that helped to streamline reporting processes and improve operational efficiency.
Assisted in the development and implementation of training programs for new analysts to enhance their understanding of currency reporting and compliance regulations.
Education
Bachelor of Commerce -
Dr C V Raman University
07-2013
Skills
Mentoring
Coaching
Employee training
Performance evaluations
Feedback delivery
Leading team meetings
Performance improvement
Relationship building
Goal setting
Team motivation
Affiliations
Certifications- PMP certified, Strategic human resource management (SHRM)
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions