Prateek Banerjee
Quality assurance Analyst
Bengaluru
Summary
Accomplished Quality Assurance Analyst with a proven track record at Commonwealth Bank, enhancing QA processes and fostering team collaboration. Expert in operations analysis and client management, I streamlined workflows for increased efficiency. My leadership in cross-functional teams and knack for information gathering significantly contributed to project alignment and goal achievement.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Quality Assurance Analyst
Commonwealth Bank
04.2023 - Current
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
Senior Analyst
Deutsche Bank
01.2022 - Current
- New Client onboarding - End to End KYC
- Initial Review of the documents.(CDD & EDD)
- Performing screening on all CSM's, Intermediary Beneficial Owner, Ultimate Beneficial owner.
- Creating Client's profile and Analyze risk as per CRRM Input.
- Validating documents as per Policy requirements.
- Working with Business Review Group and Anti-Financial Crime group incase of any high risk factors.
- Enhanced interfaces to promote better functionality for users.
Operations Analyst
JP Morgan Chase and Company
06.2018 - 01.2022
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Generated reports of findings to help management with making key decisions.
- Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.
- Met SLAs and internal and external regulatory standards by conducting scheduled procedural and tool audits.
- Reviewing KYC of existing clients and carrying out diligence while reviewing files to identify deficiencies, discrepancies of relevant documentation as per the compliance procedures
- Conducting risk analyses as per the regulatory framework and performing appropriate control actions along with monitoring the compliance with relevant regulations.
- Verifying Customer KYC profiles across all entity types.
- Collecting and Validating information provided by the client through other applications in accordance with the policy requirements.
- Handling allocation for the team on daily basis, tracking SLA breaches.
- Conducting training for Account due diligence as an SME.
- Support management with data reporting
Senior Team Analyst
Cognizant
09.2015 - 06.2018
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Used Microsoft Word and other software tools to create documents and other communications.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared variety of different written communications, reports and documents.
- Procuring tax information and providing escrow services to the customers. Working with US tax authority closely.
Education
B.com - Finance
Presidency College
Bengaluru 06.2012 - 06.2015
Skills
Information gathering
Workflow Analysis
Operations analysis
Client management
Knowledge of business operations
Timeline
Quality Assurance Analyst
Commonwealth Bank
04.2023 - Current
Senior Analyst
Deutsche Bank
01.2022 - Current
Operations Analyst
JP Morgan Chase and Company
06.2018 - 01.2022
Senior Team Analyst
Cognizant
09.2015 - 06.2018
B.com - Finance
Presidency College
06.2012 - 06.2015
Similar Profiles
Abhigyan PratapAbhigyan Pratap
Cybersecurity Virtual Intern at Commonwealth BankCybersecurity Virtual Intern at Commonwealth Bank
Ramya Sree SureddiRamya Sree Sureddi
Customer Banking Specialist at Commonwealth BankCustomer Banking Specialist at Commonwealth Bank
Apoorva Basavaraj UrsApoorva Basavaraj Urs
Financial Crime Analyst at Commonwealth BankFinancial Crime Analyst at Commonwealth Bank