To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Personal Banker
HDFC Bank
Dehradun
06.2022 - Current
Intern
HDFC Bank
Dehradun
10.2021 - 03.2022
INTERNSHIP IN HDFC BANK (6 MONTH)
Education
POST GRADUATION DIPLOMA IN SALES AND RELATIONSHIP BANKING -
MANIPAL UNIVERSITY
Dehradun
03.2021 - 08.2021
B.COM -
HNBGU University
Dehradun
05.2011 - 07.2014
12th -
C.B.S.E Board
Dehradun
04.2010 - 03.2011
10th -
C.B.S.E Board
Dehradun
04.2008 - 03.2009
Skills
Customer relationship management
Sales and cross-selling expertise
Knowledge of banking regulations and compliance
Strong communication and interpersonal skills
Problem-solving and decision-making abilities
Proficiency in banking software and digital tools
Certification
Computer certificate
Job Responsibilities
Customer Relationship Management: Delivered exceptional service to clients by assessing financial needs and offering tailored banking solutions.
Financial Advisory: Advised clients on products such as loans, savings accounts, credit facilities, and investment opportunities, contributing to long-term financial planning.
Sales and Cross-Selling: Exceeded sales targets by promoting banking products and cross-selling services, enhancing customer satisfaction and revenue growth.
Risk Assessment: Evaluated client creditworthiness for loan applications by analyzing financial documents and credit history.
Regulatory Compliance: Ensured adherence to banking regulations, anti-money laundering policies, and data privacy standards.
Team Collaboration: Worked closely with other departments to streamline operations and resolve client issues efficiently.
Problem Resolution: Addressed and resolved customer complaints promptly to maintain trust and loyalty.
Software Skills:
Banking Software (Flexcube,CRM)
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Accomplishments
Handling customer service, managing cash in the absence of the taller, and overseeing operation and authorization in the absence of the authorizer.
Achieved annual income target within six months and maintained a position in the YTD Top 10 scorecard, ranking as a top performer in the Classic category.
Personal Information
Father's Name: Prashant Kumar Bhandari
Date of Birth: 03/02/94
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Timeline
Personal Banker
HDFC Bank
06.2022 - Current
Intern
HDFC Bank
10.2021 - 03.2022
POST GRADUATION DIPLOMA IN SALES AND RELATIONSHIP BANKING -