Summary
Overview
Work History
Education
Skills
Certification
Job Responsibilities
Software Skills:
Accomplishments
Personal Information
Timeline
Generic
PRATEEK BHANDARI

PRATEEK BHANDARI

Dehradun

Summary

To build career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages

Work History

Personal Banker

HDFC Bank
Dehradun
06.2022 - Current

Intern

HDFC Bank
Dehradun
10.2021 - 03.2022
  • INTERNSHIP IN HDFC BANK (6 MONTH)

Education

POST GRADUATION DIPLOMA IN SALES AND RELATIONSHIP BANKING -

MANIPAL UNIVERSITY
Dehradun
03.2021 - 08.2021

B.COM -

HNBGU University
Dehradun
05.2011 - 07.2014

12th -

C.B.S.E Board
Dehradun
04.2010 - 03.2011

10th -

C.B.S.E Board
Dehradun
04.2008 - 03.2009

Skills

  • Customer relationship management

  • Sales and cross-selling expertise

  • Knowledge of banking regulations and compliance

  • Strong communication and interpersonal skills

  • Problem-solving and decision-making abilities

  • Proficiency in banking software and digital tools

Certification

Computer certificate

Job Responsibilities

  • Customer Relationship Management: Delivered exceptional service to clients by assessing financial needs and offering tailored banking solutions.
  • Financial Advisory: Advised clients on products such as loans, savings accounts, credit facilities, and investment opportunities, contributing to long-term financial planning.
  • Sales and Cross-Selling: Exceeded sales targets by promoting banking products and cross-selling services, enhancing customer satisfaction and revenue growth.
  • Risk Assessment: Evaluated client creditworthiness for loan applications by analyzing financial documents and credit history.
  • Regulatory Compliance: Ensured adherence to banking regulations, anti-money laundering policies, and data privacy standards.
  • Team Collaboration: Worked closely with other departments to streamline operations and resolve client issues efficiently.
  • Problem Resolution: Addressed and resolved customer complaints promptly to maintain trust and loyalty.


Software Skills:

  • Banking Software (Flexcube,CRM)
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)


Accomplishments

  • Handling customer service, managing cash in the absence of the taller, and overseeing operation and authorization in the absence of the authorizer.
  • Achieved annual income target within six months and maintained a position in the YTD Top 10 scorecard, ranking as a top performer in the Classic category.

Personal Information

  • Father's Name: Prashant Kumar Bhandari
  • Date of Birth: 03/02/94
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Timeline

Personal Banker

HDFC Bank
06.2022 - Current

Intern

HDFC Bank
10.2021 - 03.2022

POST GRADUATION DIPLOMA IN SALES AND RELATIONSHIP BANKING -

MANIPAL UNIVERSITY
03.2021 - 08.2021

B.COM -

HNBGU University
05.2011 - 07.2014

12th -

C.B.S.E Board
04.2010 - 03.2011

10th -

C.B.S.E Board
04.2008 - 03.2009
PRATEEK BHANDARI