Prateek Gupta
Palwal
Summary
Dynamic Network Engineer with extensive experience at Reliance Industries Limited, excelling in MPLS management and network optimization. Proven track record in incident management and customer support, enhancing system efficiency and uptime. Skilled in troubleshooting Layer 3 protocols and device configuration, driving significant improvements in network performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Integrated Access Network Lead
Reliance Industries Limited
Palwal
09.2015 - Current
- Working knowledge of Layer 2, Layer 2.5, and Layer 3 standards, protocols, and technologies: OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, and MPLS-FRR, AToM. Understanding of switching VLANs, STP, RSTP, MSTP, VRRP, and HSRP. IP Security protocols: IPSEC, GRE, VPN.
- In-depth knowledge of MPLS/MPLS-TP protocols, including LDP (Label Distribution Protocol), RSVP-TE (Resource Reservation Protocol – Traffic Engineering), and LSP (Label-Switched Path) management, PHP, LSP Merge, and ECMP. Coordination with ISPs, clients, and onsite technical teams for P2P, MPLS, VPN, and other links for new implementations and troubleshooting connectivity issues.
- Hands-on experience with Cisco ASR 920-O, 920-I, ASR 903, 901, L2 Switch-Cisco Catalyst 2900, Techroute, Raisecom, RAD, and Fiberhome.
- Troubleshot network issues to minimize downtime and enhance system efficiency.
- Configure and maintain security policies, monitoring, and troubleshooting security issues.
- Communicate, internally and externally, the status of the incident ticket or service request directly with the customer, or broadcast to a larger audience, as defined per SLA.
Network Support Engineer
Ikya Human Capital Solution ltd
Mohali
04.2015 - 08.2015
- Provide team leadership to the Network Team. Test and evaluates network system to identify issue and drive improvements and maximizing network performance, troubleshooting problems and outage.
- Cisco IOS up-gradation, device configuration changes as per audit recommendations.
- Monitoring Network maintenance activates and ensuring prompt troubleshooting of network problems, to achieve maximum network uptime.
- Monitoring CPU and Memory Utilization of All Routers. Assurance of maximum uptime. Performs routine network maintenance i.e. network, routers and Switches.
- Configuring and troubleshooting routing protocols like RIP, OSPF and EIRGP Installation and commissioning of cisco router and configure for Integration. Performed ATP of cisco and Samsung device on site through site forge tool.
Network Engineer
Wipro InfoTech Ltd.
Bangalore
05.2012 - 09.2013
L1 Support Engineer
3i-Infotech Consultancy Ltd.
Bangalore
10.2011 - 04.2012
Education
GED -
(Shri Ram College of Engineering And Management)
Morena08-2011
High School Diploma -
Higher Secondary School (Math’s Science), Pichhore
Pichhore07-2005
Skills
- Network troubleshooting
- MPLS management
- Incident management
- Layer 3 protocols
- Network optimization
- Device configuration
- Customer support
- Routing and switching
Affiliations
- Volunteered for blood donation five times due to the Red Cross Society in Haryana
- Volunteered for cleaning mess at nearby temples, and majorly contributed to Shani Dham Kokilavan
Certification
- CCNA
- CCNP
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Integrated Access Network Lead
Reliance Industries Limited
09.2015 - Current
Network Support Engineer
Ikya Human Capital Solution ltd
04.2015 - 08.2015
Network Engineer
Wipro InfoTech Ltd.
05.2012 - 09.2013
L1 Support Engineer
3i-Infotech Consultancy Ltd.
10.2011 - 04.2012
GED -
(Shri Ram College of Engineering And Management)
High School Diploma -
Higher Secondary School (Math’s Science), Pichhore
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