Summary
Overview
Work History
Education
Skills
Organizationalproject
Summerinternship
Areaofstrengths
Hobbiesextraactivities
Previousemployers
Presentemployer
Personal Information
Languages
Disclaimer
Timeline
Generic

Prateek Hardia

Indore

Summary

Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

9
9
years of professional experience

Work History

Tata Motors Finance Ltd.
Gwalior
02.2022 - Current
  • Streamlined operational processes and effectively managed end-to-end business and manpower administration
  • Ensured compliance with prescribed guidelines throughout the entire processing journey
  • Maintained consistent adherence to deadlines for pay in slip generation and banking of Post-dated Cheques.
  • Maintained efficient coordination for the timely delivery of Security PDC and Files to storage for barcoding.
  • Consistently met deadlines for terminating Waiver and Non-waiver contracts.
  • Ensured adherence to NOC norms for all processes involved in checking, printing, and issuing documents to customers upon contract termination.
  • Provided exceptional customer support by addressing queries and resolving complaints
  • Proactively performed various IT and Administrative duties
  • Provided training to staff regarding policy, procedure, and addendum
  • Oversaw efficient handling of keys and cash.
  • Managed and tracked branch expenses and vouchers.
  • Ensured smooth functioning of HHT/TAB devices, Epos Receipting procedures, as well as the tracking and maintenance of stationary and fixed assets
  • Provided effective coordination with Internal Auditor and Compliance.

Branch Operations Manager

Tata Motors Finance Ltd
Guna
04.2015 - 02.2022

Education

MBA - Marketing

Magnus School of Business
Hyderabad

Skills

  • Very well familiar With Internet & MS Office & Online Operation
  • Performance Improvement
  • Office Management
  • Administrative Support
  • Operations Management
  • Process Improvement
  • Customer Retention
  • Health and safety compliance
  • Document Control
  • Customer Service

Organizationalproject

To promote the web site (www.teluguproperties.com), Nava Yuga InfoTech Pvt Ltd., Promoting the web site in different area., 30 days

Summerinternship

Promotion of Demat and Trading Account, Kotak securities Pvt Ltd., My objective was to visit different geographical areas to identify the prospects., 45 days

Areaofstrengths

  • Branch Management
  • Internal Auditing
  • Well disciplined, with proven ability to manage assignments efficiently.
  • Effective communication skills.
  • Ability to adapt and successfully work in a multicultural and multidisciplinary office environment.

Hobbiesextraactivities

  • Listening Music
  • Playing Indoor games
  • Cricket

Previousemployers

  • Shriram Transport Finance Co.Ltd, 12/2011, 03/2015, Senior Executive, Business Processing CV /Auto Loan, Regional Team Leader, Responsible for Document Processing, Disbursement, Dispatch of File PDC and NACH, My responsibility includes Accounting, Business Processing, Insurance renewal, endorsement, Claim Settlement., Cashier Responsibilities & coordination with CMS, Preparation of Daily report & MIS., Updating & scanning of Document in Omni docs., Coordination with Internal Auditor.
  • SKS Micro Finance Ltd., 05/2008, 12/2011, Internal Audit Executive, Asst. Manager – Internal Audit, Responsible for completion of Branch Audit and Manage Team of Internal Audit Associates., Consolidate reports of all Branch Audit report finding and high risk and forward to the respective Area Manager for compliance., Scrutinize the sensitive areas such as Loan aspects, Record Keeping, Cash & Bank issues, Death Case, prepayment aspects, etc., Visit center meeting to identify and reduce any flaw and Fraud., Keep the Record of Regional Reports for future purpose., Conduct Recruitment (Coordinate with HR dept) and Training programs for new staffs., Responsible for Internal Audit Associates Appraisal, TA/DA, leave management.

Presentemployer

Tata Motors Finance Ltd., 04/2015, Present, Zonal Operation Manager, Zonal Business Head, Accountable for operational process streamlining, end to end business and manpower administration., Monitor adherence of rules, regulations, and procedures from login to disbursement., Ensure timely pay in slip generation & banking of Post-dated Cheques on due dates., Ensure timely dispatch of Security PDC and Files to storage for barcoding., Ensure both Waiver and Non waiver contract termination within TAT., Ensure adherence to NOC norms right from checking, printing, and issuing to the customer after contract termination., Handle customer Query, Request and Complaints., Also handles IT and Admin relevant activities., Training staffs on policy, procedure, and addendum., Responsible for Key and Cash Management., Maintain Branch Expenses and vouchers., Manage HHT/ TAB, Epos Receipting, Stationary & Fixed Asset., Coordination with Internal Auditor and Compliance.

Personal Information

  • Date of Birth: 05/23/80
  • Nationality: Indian

Languages

  • Hindi
  • English

Disclaimer

All the above-mentioned information’s are complete, correct, and true to the best of my knowledge and belief.

Timeline

Tata Motors Finance Ltd.
02.2022 - Current

Branch Operations Manager

Tata Motors Finance Ltd
04.2015 - 02.2022

MBA - Marketing

Magnus School of Business
Prateek Hardia