Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Managed portfolio of brands, delivering strategic guidance and support to drive substantial business growth and enhance overall brand performance.
Independent Projects:-
1. SWOOS( Sales weighted Out of Stock)- Ensured optimized inventory management for the team through inputs to Account managers by facilitating inventory plan for T-30 and T-90 days contribution backwards. Reviewing the hot pots with AMs on a weekly level to understand the inward plans. Also ensured Inventory guidance during sale events and track the inwards of the same which improves speed and availability at the same time and entering any event with positive inventory readiness numbers.
2. Category Management- Managing Home Improvement as a category by filing the whiteapces through right SKUs and sellers by hitting price competitiveness on the platform. Planning and executing targets. Working along side category team for business and finance support, and working hand in ha d with marketing team for right visbility for the category on the platform through banners and multiple widgets.
Directed vendor management function, identifying and onboarding vendors to enhance selection growth. Managed over 40 vendors, optimizing key performance indicators for operational efficiency. Spearheaded onboarding process for new vendors in grocery category to expand offerings.
Account management
Teamwork and collaboration
Business development
Client relationship building
Sales development
Project management
Goals and performance
Database management