Summary
Overview
Work History
Education
Skills
Personal Information
Profile Synopsis - Summary
Timeline
Hi, I’m

Prateek Sharma

Senior Operations Manager
Bangalore

Summary

Seasoned professional, experienced in managing warehouse operations, Inbound, Space management, Inventory placement, Capacity Utilization and capacity enhancement, and resource optimization, along with defining the project scope & goals to the stakeholders Proficient at overseeing strategic plant operations in alignment with plant vision & client necessities to maximize productivity with quality assurance Customer centric approach with skills in addressing priorities thereby attaining customer delight and with an eye for detail and the commitment to offer quality customer experience

Overview

14
years of professional experience

Work History

Amazon

Senior Operations Manager
10.2023 - Current

Job overview

  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Implemented data-driven decision making to inform business strategies and drive operational excellence.
  • Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.

Amazon

Operations Manager
08.2020 - 09.2023

Job overview

  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Amazon

Area Manager
08.2016 - 08.2020

Job overview

  • Space management, managing 4,10,000 CuFT inventory volume in addition to Warehouse Inbound day to day operations
  • Developing Inventory placement strategies to ensure a better pick and stow productivity.
  • Improving building utilization by reducing the HRV area (Low utilization) and adding the space to Pantry GL, going through expansion at BLR5.
  • Modifying Stow strategy by GL wise categorization, to provide a better control on inventory, and better use of water spiders. This has helped in focusing on defect/Amnesty prone inventory also.
  • Worked on FBA-CT merger at FC end, for ramp up of building utilization, bringing the utilization up from 30% to 90% utilization for Diwali 2017. The ramp up preparation timeline was 5 days and was completed within 5 days.
  • Maintaining Bin etiquette of the building even at utilization of 96% (24” bin type) and while maintaining building quality in control.
  • Achieving highest utilization of 94% with good bin health, and getting appreciation from capacity team.
  • Conserving Seller experience, (appointment deletion was high for small units as utilization was above 100%) by increasing 9” bins capacity in building overnight.
  • Developing and implementing strategy to reduce the need of replenishment in ART events, by consolidating “Deal ASIN” beforehand, led to reduction in FUD.
  • Leading the cross-functional team for improving building health by making structural changes to building, reducing drift opportunities, AA engagement activities for AA to feel the importance of Quality, identifying the barriers in quality excellence and removing the barriers for AA to achieve desired quality.

ITC Limited

Executive Processing
01.2015 - 08.2016

Job overview

  • Company Overview: http://www.itcportal.com/
  • Developing delivery commitments by coordinating & scheduling activities with the production team to balance production capacity, productivity and on-time delivery metrics
  • Mapping customer requirements to ensure rendering of solutions as per specified guidelines
  • Forecasting future production schedule and charting daily production plans in line with company demands
  • Interfacing with key customers from various sectors and suggesting the most viable services as well as cultivating relations for customer retention & acquisition
  • Reviewing production and operating reports and directing the resolution of operational, manufacturing complex issues to ensure minimum costs
  • Supporting continuous process improvements in assigned project manufacturing performance
  • Deploying project components into high-volume production with a focus to attain target volumes across variety of grades; accountable for developing project estimates and suggesting suitable equipment & materials
  • Designing effective control plans to improve production processes that eliminate wastage as well as enhance efficiency, quality & safety, thereby maximize overall uptime and ensure zero customer complaints
  • Productively implementing EHS systems and GEP and ensuring 100% statutory compliance in production
  • Resourcefully maintaining relevant manufacturing procedures, ensuring compliance to SOP, EHS guidelines & process schedule maintenance within quality standards
  • Recognizing areas of defects and repair to rectify the equipment through application of trouble shooting tools
  • Directing the maintenance activities to improve machinery consistency & equipment output
  • Http://www.itcportal.com/
  • Successfully improved the process yield and feed rates across the grades under process coordinator
  • Effectively enhanced feed rate fluctuations within quality parameters
  • Assisted in handling project to optimize seasonal manpower reduction, thereby lessened the overall production cost
  • Efficiently developed & implemented SLA (Service Level Agreement) for all the outsourced contracts

JSW Steel Ltd.

Junior Manager
08.2011 - 01.2015

Job overview

  • Company Overview: http://www.jsw.in/
  • Implemented the preventive & predictive maintenance schedules to improve the overall reliability and safety of plant equipment & machinery
  • Played a key role as Shift-In charge of O & M and made sure the optimal utilization of available resources
  • Ensured the on-track running of plant operations and undertook performance evaluation of major process
  • Monitored the control room operations and worked on DCS of plant on platform developed by ABB windows& HP UNIX) and carried out erection & commissioning of huge process fans
  • Tracked & resolved the complex issues related to Pellet Plant operation and developed Standard Operating Procedures (SPO)
  • Planned & executed the appropriate safety standards including confined space entry, working at height, lock out and tag out, permit to work & job cycle check
  • Oversaw the shutdown activities in close coordination with Area-In-charge
  • Delivered on-the job training to appointed Operators and Technicians and assisted in safety team at plant level
  • Productively managed the commissioning and operation of pelletizing plant in steel industry
  • Http://www.jsw.in/

Education

IIT Dhanbad

B. Tech from Mechanical Engineering

University Overview

Skills

Operations management

Personal Information

Personal Information
Date of Birth: 08/31/88

Profile Synopsis - Summary

Profile Synopsis - Summary
Over 7 years of excellence in: Warehouse Inbound operations, Space management, Capacity Utilization, Capacity Enhancement, Operations & Process Excellence, Erection & Commissioning, Team Mentoring, Troubleshooting.

Timeline

Senior Operations Manager
Amazon
10.2023 - Current
Operations Manager
Amazon
08.2020 - 09.2023
Area Manager
Amazon
08.2016 - 08.2020
Executive Processing
ITC Limited
01.2015 - 08.2016
Junior Manager
JSW Steel Ltd.
08.2011 - 01.2015
IIT Dhanbad
B. Tech from Mechanical Engineering

Similar Profiles

CREATE PROFILE
Prateek SharmaSenior Operations Manager