Prateek Sharma
Noida
Summary
Motivated and customer-focused hospitality professional with 2 years of experience in providing exceptional guest services in fast-paced environments. Skilled in front desk operations, reservation handling, and delivering personalized customer experiences. Strong interpersonal and communication abilities with a proven record of maintaining high guest satisfaction. Committed to upholding service standards and contributing to team success in hotel and hospitality settings.
Overview
3
3
years of professional experience
Work History
Medical Representative
Arjan Biotech
New Delhi
01.2025 - Current
- Provided technical support to customers regarding product use and application.
- Performed regular visits to doctors' offices and hospitals to discuss products with health care professionals.
- Identified new business opportunities through networking activities.
Tele Marketing Executive
Apex Websoft
Noida
07.2024 - 12.2024
- Solicited orders from prospective customers through telephone contact.
- Identified new business opportunities by researching industry trends and market conditions.
- Conducted outbound calls to promote products or services, answering questions and providing information.
Guest Service Associate
Hyatt Regency Delhi
11.2022 - 06.2024
- Developed strong relationships with repeat customers through positive interactions.
- Resolved any customer complaints or issues professionally and efficiently.
- Answered incoming calls from potential customers to answer questions about hotel amenities, rates, availability.
- Upheld company policies and procedures while ensuring compliance with safety regulations.
Education
AHTM -
Frankfinn Institute of Air Hostess Training
01-2022
Secondary Education -
CBSE
01-2020
BBA -
Himalayan University
Itanagar, Arunachal PradeshSkills
- Good Telephone Etiquette
- Friendly, positive attitude
- Supervision and leadership
- Quality assurance
- Public speaking
- Team building
- Communication
- Relationship building
- Problem-solving
Hobbies
- Quantum Mechanics
- Cricket
- Badminton
- Snooker
Affiliations
Gold Medalist in General Knowledge Olympiad 2016.
Captained School cricket team for 2 years.
Languages
English, Hindi
First Language
Declaration
- I hereby declare that the above information are true & best of my abilities.
Timeline
Medical Representative
Arjan Biotech
01.2025 - Current
Tele Marketing Executive
Apex Websoft
07.2024 - 12.2024
Guest Service Associate
Hyatt Regency Delhi
11.2022 - 06.2024
AHTM -
Frankfinn Institute of Air Hostess Training
Secondary Education -
CBSE
BBA -
Himalayan University