Prateek Sharma
Healthcare EDI Analyst
Jaipur
Summary
Detail-oriented EDI Analyst specializing in EDI 834 files(HIPAA Compliance) and hands-on work with benefit administration software in EDI environments. Skilled in EDI mapping (834, XML, Flat files, spreadsheets), AS2/AS4, SFTP, SQL queries, basic Python, client escalations/satisfaction calls, and resolving critical database/onboarding issues. Excel/Power BI proficient; available for night shifts (US hours).
Overview
2
2
years of professional experience
2
2
Certifications
Work History
EDI Analyst
A3LOGICS
09.2024 - Current
- Processed and mapped EDI 834 files for healthcare enrollment and maintenance, ensuring HIPAA 5010 compliance via benefit administration; handled client escalations via satisfaction calls to resolve integration concerns.
- Mapped EDI transactions using XML, flat files, spreadsheets, and 834 formats; validated standards while managing client calls for real-time issue resolution.
- Troubleshot AS2, SFTP protocols, and 834 errors during the U.S. night shifts; escalated critical issues to stakeholders while maintaining client satisfaction through proactive updates.
- Handled L1/L2 onboarding problems, and conducted client satisfaction calls post-resolution to ensure 95%+ service metrics.
- Provided night shift support for AS2 error resolution and enrollment data integrity; managed client escalations, and follow-up calls for high-volume U.S. operations.
Data Analyst Intern
ConTecHub
03.2024 - 08.2024
- Developed a comprehensive data dashboard that improved reporting efficiency by 30%.
- Used Power BI tool for data modeling and created dashboards using KPI’s to find out the top construction influencers (Builders, contractors, Architects, etc) all over India.
- Identified top list of influencers through data analysis, contributing to a 15% increase in customer engagement.
Education
Bachelor of Technology - Computer Science
Rajasthan Technical University
Rajasthan, India01-2019
Higher Secondary Education - 10th
Central Board of Secondary Education
Rajasthan, India01-2010
Skills
Benefits Administration in EDI (automated enrollment, 834 files, HIPAA)
Certification
Certified Ethical Hacker 9 (CEH v9), EC Council
Timeline
EDI Analyst
A3LOGICS
09.2024 - Current
Data Analyst Intern
ConTecHub
03.2024 - 08.2024
Higher Secondary Education - 10th
Central Board of Secondary Education
Bachelor of Technology - Computer Science
Rajasthan Technical University