Summary
Overview
Work History
Education
Skills
Timeline
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PRATEEK shenoy

Bangalore

Summary

Dynamic Systems Engineer with a proven track record at VIPoint Solutions Pvt Ltd, excelling in Linux administration and process automation. Skilled in optimizing web server performance and enhancing security protocols. Known for strong problem-solving abilities and effective communication, driving client satisfaction and operational efficiency in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Systems Engineer II

VIPoint Solutions Pvt Ltd
Bangalore
07.2023 - Current
  • Resolved technical issues through Salesforce and Jira via live chat and ticketing systems.
  • Administered Linux servers and managed cron jobs to automate tasks efficiently.
  • Troubleshot website issues on WordPress and Magento platforms.
  • Managed FTP servers, DNS configurations, and ModSecurity firewalls for enhanced security.
  • Optimized disk usage by implementing effective storage solutions.
  • Developed shell scripts to streamline process automation.

Senior Software Engineer

Poornam Infovision Pvt Ltd
Bangalore
01.2022 - 05.2023
  • Executed cPanel backup and account migrations on Linux systems.
  • Managed Apache and Nginx web servers along with Exim mail servers.
  • Addressed spam issues, configured DNS settings, and managed Pure-FTP services.
  • Optimized MySQL databases and implemented security protocols using CSF firewalls.
  • Developed WordPress sites with version control managed through Git.

Linux Administrator L2

Diya Systems
Bangalore
07.2021 - 12.2021
  • Administered Linux systems through command line interface for optimal performance.
  • Debugged PHP, HTML, and CSS scripts to resolve issues efficiently.
  • Demonstrated proficiency in cPanel, Apache, Exim, MySQL, and DNS management.
  • Applied networking concepts including DNS, HTTP, SSL, TCP/IP, and OSI model to enhance system functionality.

Web Advisor L1

Diya Systems
Bangalore
03.2019 - 07.2021
  • Resolved technical issues for web hosting clients, enhancing overall service reliability.
  • Escalated unresolved issues with comprehensive reports to ensure proper follow-up.
  • Recommended process improvements to boost efficiency and client satisfaction.

Android App Intern

Parkshed
Bangalore
08.2018 - 02.2019
  • Assisted in developing the Parkshed Android application using Android Studio.

Education

Bachelor of Engineering - Computer Science

KLS's VDIT
Haliyal, Karnataka
07-2018

Pre-University - Science

Kittel Science College
Dharwad, Karnataka
03-2014

High School -

SDM Central School
Dharwad, Karnataka
03-2012

Skills

  • Operating systems: Linux (RHEL, CentOS, Ubuntu)
  • Web hosting panels: cPanel, WHM, SiteWorx
  • Scripting languages: Bash, Shell
  • Web servers: Apache, Nginx
  • Mail server management: Exim
  • Security tools: CSF, ModSecurity
  • Development tools: Git, FTP, DNS, MySQL

Timeline

Systems Engineer II

VIPoint Solutions Pvt Ltd
07.2023 - Current

Senior Software Engineer

Poornam Infovision Pvt Ltd
01.2022 - 05.2023

Linux Administrator L2

Diya Systems
07.2021 - 12.2021

Web Advisor L1

Diya Systems
03.2019 - 07.2021

Android App Intern

Parkshed
08.2018 - 02.2019

Bachelor of Engineering - Computer Science

KLS's VDIT

Pre-University - Science

Kittel Science College

High School -

SDM Central School

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PRATEEK shenoy