Summary
Work History
Education
Skills
Languages
Timeline
Generic

Prateek Singh

New Delhi

Summary

Proactive Customer Care Associate known for strong problem-solving and customer service skills. Engaged with customers to understand needs and deliver effective solutions, driving satisfaction and loyalty.

Work History

Customer Care Associate

Prateek Singh
New Delhi
08.2025 - Current
  • Resolved customer issues in a timely manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • De-escalated customer issues with proven conflict mediation and problem-solving abilities.
  • Engaged in conversation with customers to understand needs and provide effective solutions.

Education

Bachelor of Commerce - Accounting And Finance

Veer Bahadur
06-2025

Skills

  • Financial analysis
  • Microsoft Excel
  • Customer service
  • Data entry
  • Problem resolution
  • Team collaboration

Languages

English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2

Timeline

Customer Care Associate

Prateek Singh
08.2025 - Current

Bachelor of Commerce - Accounting And Finance

Veer Bahadur

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Prateek Singh