SDLC
Prateek Singhal
Project Manager
Gurgaon
Summary
Resourceful Project Manager having 10+ years of overall experience, skilled in streamlining operations and maintaining schedules to create maximum customer satisfaction. Expertise in coordinating diverse teams and resources to complete objectives. Organized with pro-active and hard-working nature with Certifications in various Project Management frameworks.
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Assistant Manager- Projects
GreyOrange Pvt Ltd
6 2023 - Current
- Preparing high level project time line
- Work closely with regional teams in creating and reviewing effort estimates for services
- Create project confluence page
- Help regional team in co-ordination with HQ teams for successful internal Kickoff meetings
- Publish detailed project schedule
- Support regional PM in creating & Updating detailed project plan
- Help regional team in Publishing Project Charter/team/escalation matrix/RACI matrix
- Create Epic tickets in JIRA & update all delivery
- Updating budget tracking sheet
- Publishing man hours tracking reports through Clockify tool.
- Help regional team in resource planning and Co-Ordinate any resource requirements from HQ
- Attend Weekly review meetings and project meetings for all project and support Regional PM to update confluence with notes and action items
- Follow up on Hardware Manufacturing and Logistics
- Coordinate with Supply Chain and Logistics for timely delivery of Hardware at site
- Monitor all hardware deliverables, identify any gaps in delivery, create JIRA tickets for additional materials requirements, co-ordinate with CSC & Logistics for delivery
- Work with product manager to ensure the desired features promised are being developed in the RC cycle & update all key stake holders
- Timely Update to Regional teams for any delays or discrepancies software delivery from Product with close follow up with R&D / Product teams
- Help regional teams with payment receipt / invoicing status
- Update FOC materials tracking and budget monitoring sheets
- Co-ordinate with Product team for timely hand over of build to verification and validation teams for testing
- Create / Track / Escalate (Issue management) any bugs identified through JIRA
- Support regional PM in I&C resource allocation and travel planning
- Based on the inputs from RPM on server readiness from customer side, create deployment ticket in JIRA and co-ordinate & ensure successful deployment
- Coordinate with regional teams – Customer – HQ teams for integration testing
- Setup and lead war room if required based on RPM request
- Help RPM in tracking UAT test plan
- Help RPM in publishing / updating KPI monitoring and ramp up plan
- Co-ordinate with RPM and publish all the handover sign off documents on confluence and project closure report
- Enhanced communication among team members by establishing regular meetings and progress updates.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Generated weekly and monthly status reports for helpful progress tracking.
- Monitored risks associated with each project, developing contingency plans to minimize potential impacts on outcomes.
- Updated customers and senior leaders on progress and roadblocks.
Associate Manager (PMO)
HCL Technologies
05.2022 - 06.2023
- Privacy Policy and Program Governance: Continuous monitoring and ensuring annual revision of Privacy materials, policies, manuals, procedures by seeking subject matter experts' guidance on ongoing compliance with privacy laws and regulations.
- Build annual Roadmap for policy and notice reviews including Change Management Control
- Provide project management support for ongoing global privacy projects including BCRs, M&A support, and other initiatives.
- Support in ongoing monitoring and development of best-in-class Mandatory Privacy Training
- Design Training Roadmap to upskill HCL employees.
- Responsible for globally raising privacy awareness for all HCL employees.
- Ongoing enhancements to Privacy Micro-site
- Drive Privacy Champion Community
- Organize International Privacy Day Roadshow and other privacy events.
- Ensure entity registration requirements are up to date.
- Support CPO with meeting cadence, minutes and Power Points for Team meetings, DPO engagement and All Hands Calls
- Support with administration of Privacy Working Group
- Produce reports and metrics in relation to Privacy Goals, develop action plans to address shortfalls and gaps and manage global privacy projects.
- Recommend and implement changes to processes to ensure compliance to privacy/data protection program.
- Support Vendor and Supplier Management
- Privacy Vendor Relationship Management (for example One Trust)
- Ownership of all Privacy invoices
- Support CPO with budgeting and budget forecasting.
- Active support to Global DPO: Ensure successful deployment of critical deliverables related to bolstering privacy program.
- Data Protection Authority (DPA) Liaison: Assist Global DPO to ensure effective liaison with DPAs on matters related inter alia registration and notifications, manage data protection breaches notification et al.
Project Leader
British Telecommunication Global Business Services India Ltd.
08.2015 - 05.2022
- Conduct project kick-off meetings to discuss project objectives and scope, track risks, assumptions, and manage detailed project plan and schedules
- Conduct regular meetings, facilitate communications, ensure coordination, and cooperation among different teams
- Delivery Lead for Europe and UK In-life (AMEA and Global), Transition and Transformation projects
- Track project progress, and control slippages, Develop project plan and ensure all tasks are completed
- Responsible for planning and co-ordination complex scale projects for WAN/LAN/SD WAN
- Analyze actual performance against plan and make adjustments consistent with plan objectives.
- Coordinate weekly with operations team to ensure efficiency and effectiveness of service delivery, thus making sure that scope of project is met using best management practices.
- Involve functional expertise in design reviews and key decisions as well as risk strategies.
- Plan and facilitate project review meetings to expedite requirements and resolution of project issues.
- Coordinate with Client & Vendors for finalizing on migration date & time and do all necessary pre & post checks for migration and lead migration calls.
- Ensure all devices are handed over to Monitoring helpdesk team and their contacts are correctly updated in Handbook so that Customer can approach them for any future support needed.
Process Associate
Capgemini Business Services India Ltd (CBSIL)
12.2014 - 08.2015
- Logistics Coordinator
Software Consultant
MotherSon Sumi Infotech & Design Systems Ltd (MIND)
06.2013 - 12.2014
- Developer & Testing
Education
Bachelor of Technology (B.Tech) - Information Technology
Gurgaon Institute of Technology And Management
Gurugram 08.2008 - 07.2012
Senior Secondary School - PCM
Delhi Public School
Gurugram 04.2007 - 04.2008
High School - Science Education
Delhi Public School
Gurugram 04.2005 - 04.2006
Skills
Sprint Planning
Cost Control
Scheduling and Planning
Project Management
Conflict Resolution
Continuous Improvement
Documentation And Reporting
Training and mentoring
Idea Development and Brainstorming
Stakeholder Relations
Work Planning and Prioritization
Production Cost Verification
Problem-solving abilities
Problem-solving aptitude
Iterative Change Management
Relationship Building
Team building
Customer Relationship Management
Problem-Solving
Risk Management
Project Reporting
Task Prioritization
Meeting facilitation
Written Communication
Multitasking Abilities
Budget Control
Teamwork and Collaboration
Technical understanding
Schedule Management
Resource Coordination
Requirements Gathering
Project monitoring
Interpersonal Communication
Scope Management
Quality Assurance
Quality Control
Project Planning
Cost Analysis
Resource Allocation
Scrum Master
Sprint Planning
Certification
PRINCE2 Foundation
Accomplishments
- Awarded five times by BT against Simple, Brilliant and Personal Values in 3.6 years.
- Received 20+ appreciations from Customer/MU in BT tenure.
- Received Spotlight Award for Outstanding Work in HCLTech.
Technologies Skills
PMP, Agile, Scrum Master, Stakeholder Management, Project Delivery, Risk Management, Budget Monitoring, Cost Monitoring and Procurement Management, SAP, JIRA, MS Projects, Asana, Confluence, Share point, Click Up, MS-Excel, G-Suite, Clockify
Academic Qualification
B.Tech in Information Technology, 2008-2012, Gurgaon Institute of Technology and Management, 10+2, Math's, Physics and Chemistry, C.B.S.E, 2008, Delhi Public School, High School, C.B.S.E, 2006, Delhi Public School
Extracurricular Activities
Won prizes in gaming competitions at school and college level. Participated in various singing and dancing competitions. Won prizes in College Cultural FEST
Disclaimer
I hereby declare that the above information is true to the best of my knowledge & belief.
Software
Microsoft Project
Asana
JIRA
Confluence
Interests
Travelling
History and Mythology
Gaming
Music and Movies
Timeline
Associate Manager (PMO)
HCL Technologies
05.2022 - 06.2023
Project Leader
British Telecommunication Global Business Services India Ltd.
08.2015 - 05.2022
Process Associate
Capgemini Business Services India Ltd (CBSIL)
12.2014 - 08.2015
Software Consultant
MotherSon Sumi Infotech & Design Systems Ltd (MIND)
06.2013 - 12.2014
Bachelor of Technology (B.Tech) - Information Technology
Gurgaon Institute of Technology And Management
08.2008 - 07.2012
Senior Secondary School - PCM
Delhi Public School
04.2007 - 04.2008
High School - Science Education
Delhi Public School
04.2005 - 04.2006
Assistant Manager- Projects
GreyOrange Pvt Ltd
6 2023 - Current