

A results-driven Senior Human Resources Professional with 17 years of progressive experience, highly focused on HR Business Partnership, compliance management, and strategic Talent Acquisition leadership across IT, Non-IT, and BPO sectors. Proven ability to lead and optimize comprehensive HR functions, manage bulk/lateral hiring campaigns, and ensure rigorous governance and compliance (specifically NAPS program ownership). Seeking a Human Resources Manager role to lead teams, execute critical HR initiatives, and drive operational efficiency and business growth.
Strong background in technology-related role, Skilled in problem-solving and optimizing performance.
Adaptable professional, Quick acquiring new skills, Passion for successfully navigating change.
MCA (Master's Degree), B.Sc (Bachelor's Degree), SSC, HSC, HRMS & ATS Systems, MS Excel (Advanced), Google Sheets, Naukri, LinkedIn Lite, Indeed, Strategic Planning, Stakeholder Management, Negotiation, Persuasion, Strong Executive Communication, English (Fluent), Hindi (Fluent)
Maintained 100% closure rates on all assigned critical positions within defined TAT., Established and maintained 100% compliance for the NAPS program., Provided timely and accurate Executive-level MIS and Progress Reports.
Key strategic HR metrics:
•Employee engagement and satisfaction
Employee Engagement, Employee Satisfaction, Employee Net Promoter Score
• Recruitment and retention
Turnover Rate, Retention Rate, Time to Hire, Cost per Hire, Quality of Hire
• Learning and development
Training Effectiveness, Training Completion Rate, Learning Hours per Employee
• Diversity and inclusion
Diversity Metrics, Inclusion Index, Pay Equity
• Performance and productivity
Productivity Metrics, Revenue per Employee,Absenteeism Rate
• Financial and HR efficiency
Cost of HR per Employee, HR Operations Spend as a Percentage of Revenue, ROI for HR Programs
Strategic Planning & Execution, HR Business Partnership (HRBP), Leadership & Team Mentoring, Departmental Hiring Oversight, Bulk & Lateral Hiring Strategy, Offer Negotiation & Compensation, NAPS Program Ownership (100% Compliance), HRMS/ATS System Optimization, MIS & Executive Reporting
The core competencies in a Human Resources (HR) department can be divided below mentioned categories, all are necessary for organizational success.
Strategic & Business:
Business Acumen, Strategic Thinking and Planning, Data Literacy and Analytics, Change
Management, Operational & Technical Competencies:
These are the foundational skills required for the day-to-day operations of the HR department., HR Knowledge and Expertise,Legal & Compliance Expertise, Digital Agility and Tech Proficiency, Organizational & Time Management Skills
Interpersonal & Soft Skills:
Communication & Active Listening, Empathy & Emotional Intelligence, Ethical Practice & Integrity, Relationship Management & Collaboration