OPERA
PRATEEK KUMAR RAMAN
Hospitality Industry
NASRIGANJ, DANAPUR,PATNA
Summary
CARRIER OBJECTIVE
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
2
2
Languages
Work History
TEAMLEADER
Sombrero Maxican Restaurent
Muscat
01.2019 - 01.2023
- scheduling restaurant staff and delegating tasks.
- hiring, training, and managing restaurant staff,
- ordering food, alcohol, and cleaning supplies.
- supervising the preparation, display, and delivery of food and drinks.
Trainee Captain
THE PANACHE
Patna
03.2015 - 01.2019
- Take food and beverage orders from the guest on the order taking pad and handling the(POS)system.
- Obtaining revenues, issuing receipts, accepting payments,returningthechange
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Punch the order on the POS machine and makesure to enter the special requirements made by the guest while ordering the food.Eg: No Garlic, less spicy etc.
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs,offering.
- Guest service associate (GSA)
GSA
RADISSON BLU RESORT
Mumbai Alibaug
05.2014 - 02.2015
- SPA,GONDHALPARA,ALIBAUG, MUMBAI
- BACKAREA,
- CLEANINGTABLES,
- TABLES SETUP,
- SERVING FOOD& BEVERAGES TO GUEST,
- CONSISTENTLY OFFER PROFESSIONAL FREINDLY ENGAGING
- ENSURE THE PROPER SETUP OF ALL SIDE STATION IN THE OUTLET
Trainee GSA
INCOURTYARD MARRIOTT
Bilaspur
10.2013 - 03.2014
- BILASHPUR,CHATTISHGARH
- Oct20,2013toMar15, BACKAREA
- TABLE
- SETUP
- CLEANING TABLE
- FOOD& BEVERAGE SERVED TO THE GUEST,
- INDUSTRIALTRANING
- RADISSON BLU RESORT&SPA,ALIBAUG GONDHALPADA,MAHARASTRA(2012)
Education
B.S.C.HMCTT - undefined
PUNJAB TECHNICAL UNIRVERCITY
INSTITUTE – SCOTT HOTEL MANEGMENT INSTITUTE
10+2 - undefined
BSEB –BALDEW SENIOR SECENDRY SCHOOL
10th - undefined
BSEB–HIGH SCHOOL NARGADA
Skills
Teamwork and Collaboration
Additional Information
Fathers Name- Anup kumar
Occupation -Business
Software
POS
IdS
Interests
Travelling
Cooking
Timeline
TEAMLEADER
Sombrero Maxican Restaurent
01.2019 - 01.2023
Trainee Captain
THE PANACHE
03.2015 - 01.2019
GSA
RADISSON BLU RESORT
05.2014 - 02.2015
Trainee GSA
INCOURTYARD MARRIOTT
10.2013 - 03.2014
B.S.C.HMCTT - undefined
PUNJAB TECHNICAL UNIRVERCITY
INSTITUTE – SCOTT HOTEL MANEGMENT INSTITUTE
10+2 - undefined
BSEB –BALDEW SENIOR SECENDRY SCHOOL
10th - undefined
BSEB–HIGH SCHOOL NARGADA
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