Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
PRATEEKSHA SHARMA

PRATEEKSHA SHARMA

Summary

Automation Test Engineer with 10 years of experience in test automation and Black box testing of AI tools like chatbot & IVR processes. Expertise in building scalable automation frameworks and integrating them into CI/CD workflows using cloudbased platform. Passionate about enhancing software quality through continuous testing and DevOps practices.

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Automation Test Lead

Mphasis
12.2023 - Current
  • Company Overview: Project: Kore.AI
  • Certified in Kore.ai Experience Optimization Platform Developers Basic and Advanced Training
  • Worked on POC of migrating automation code build on Selenium with Java to Playwright with TypeScript
  • Designed and implemented end-to-end test automation solutions for web applications using Playwright with TypeScript, ensuring robust coverage across critical user flows
  • Conducted cross-browser testing – Chromium, Firefox, WebKit) to ensure consistent user experience across platforms
  • Performed Black box testing for multiple Intents/Conversational flows and trained NLP with custom utterances
  • Added multiple Synonyms, FAQs during chatbot implementation, also tested Digital Views & UI Forms
  • Performed batch testing for Developers defined and user utterances
  • Presented test plan including Requirement Traceability Matrix to client
  • Worked in Agile and conducted Sprint Planning, Daily Stand-ups, Product Refinement and Retrospective meetings for each Sprint as Scrum Master
  • Created BDD test cases using Cucumber for Web-based chatbot features and IVR Testing using Bank Assist
  • Testing of Data Tables after successful conversational chatbot flow
  • Mapped Feature files to Step Definition files using Page Object Model and TestNG Design Pattern
  • Project: Kore.AI

Deputy Manager

Reliance Jio
12.2021 - 12.2023
  • Company Overview: India
  • Developed and maintained automated UI test scripts using Selenium WebDriver and Java
  • Automated cross-browser testing using Selenium Grid, improving test execution across multiple browsers
  • Performed API testing using Postman and automated REST API validations using RestAssured
  • Built a hybrid automation framework for a website using Selenium, Java, TestNG, and Maven
  • Integrated with Jenkins for automated test execution after every deployment
  • Implemented data-driven testing using Apache POI for reading test data from Excel
  • Used Log4j for logging and implemented Extent Reports for test result visualization
  • Worked in Agile, attended Sprint Planning, Daily Stand-ups, and Retrospective meetings
  • Mentored junior testers in DevOps & test automation best practices
  • India

Software Test Automation Engineer

Safe Security
11.2019 - 12.2021
  • Company Overview: India
  • Worked in all phases of project including design, development, testing, and deployment.
  • Implemented Page Object Model for automation framework using Test Driven Approach
  • Created SQL Queries to fetch test data from Oracle database
  • Used AutoIT to automate desktop based application and integrated the script with Selenium script for uploading documents from local machine
  • India

Software Test Analyst

Cognizant
05.2018 - 09.2019
  • Company Overview: Project: Barclays India
  • Involved in Requirement Analysis, and automation feasibility
  • Involved in designing automation test scripts for Regression test suite
  • Involved in functional testing and raised bugs in JIRA
  • Project: Barclays India

Automation & Functional Test Analyst

Wipro
11.2015 - 04.2018
  • Company Overview: India
  • Involved in requirement analysis and creating functional test cases for various Oracle modules – CRM, Middleware, Order Management, integration with third-parties, and Reporting)
  • Involved in End-to-End testing and Regression Testing.
  • India

Education

Bachelor of Science - Computer Science

Uttar Pradesh Technical University || Galgotias College of Engineering & Technology
01.2011 - 01.2015

Skills

Selenium WebDriver

Playwright

Black box Testing

Conversational AI flows

Batch Testing

Chatbot Testing

IVR Testing

Bank Assist Testing

Database Testing

Java

JavaScript

Typescript

TestNG

JUnit

undefined

Websites

Timeline

Automation Test Lead

Mphasis
12.2023 - Current

Deputy Manager

Reliance Jio
12.2021 - 12.2023

Software Test Automation Engineer

Safe Security
11.2019 - 12.2021

Software Test Analyst

Cognizant
05.2018 - 09.2019

Automation & Functional Test Analyst

Wipro
11.2015 - 04.2018

Bachelor of Science - Computer Science

Uttar Pradesh Technical University || Galgotias College of Engineering & Technology
01.2011 - 01.2015

Similar Profiles

CREATE PROFILE
PRATEEKSHA SHARMA