Prateeksha S R
Coimbatore
Summary
BCA graduate with strong skills in customer service, communication, and data entry. Eager to begin a career that utilizes these competencies in a challenging role. Experienced in providing exceptional customer support and maintaining precise data management. Dedicated to achieving results and enhancing customer experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Senior Officer, Customer Service
ICICI Bank
06.2020 - 12.2020
- Executed daily operational activities to uphold organizational standards and regulatory requirements.
- Fostered teamwork among members to ensure timely project delivery and improve operational processes.
- Developed and maintained strong client relationships to foster repeat business opportunities.
- Facilitated data analysis processes to support strategic planning and optimize performance.
- Designed and implemented effective improvement plans to enhance operational efficiency and meet specified objectives.
Education
Bachelor Degree - BCA
sri krishna arts and science college
05.2018
Skills
Customer service and support Project management Relationship management Active listening Client handling Problem solving
PERSONAL DETAILS:
- Date of birth : 25-01-1998
- Gender : Female
Certification
Project management
Languages
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Senior Officer, Customer Service
ICICI Bank
06.2020 - 12.2020
Bachelor Degree - BCA
sri krishna arts and science college