Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Prateeksha Shanbhag

Bangalore

Summary

Senior Business Analyst with 5+ years of experience in data analytics, process optimization, and automation to drive business decisions. Proficient in all phases of the Software Development Life Cycle (SDLC), Agile methodologies, and UAT. Skilled in data extraction, analysis, and delivering data-driven solutions to enhance operational efficiency. Expertise in user story creation, collaborating with cross-functional teams, and aligning technical solutions with business goals. Proficient in SQL, Python, Excel, and Tableau, with a strong focus on reporting optimization and continuous process improvements.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Business Analyst

Amazon
Bengaluru
10.2021 - 11.2024
  • Partnered with product managers to define and manage product backlogs, ensuring alignment with business objectives and customer needs.
  • Authored detailed user stories with clear acceptance criteria, enabling technical teams to deliver high-quality features within planned timelines.
  • Spearheaded UAT processes, including test case development, defect tracking, and resolution, ensuring readiness for deployment.
  • Drove Agile project execution by facilitating sprint ceremonies, maintaining sprint velocity, and ensuring timely delivery of product enhancements.
  • Conducted competitive and market analyses to support strategic decision-making and product roadmap planning.
  • Designed and implemented interactive dashboards in Power BI and Tableau to monitor key performance indicators (KPIs), enhancing data transparency for stakeholders.
  • Automated data extraction and reporting workflows using SQL and Python, improving reporting accuracy and reducing manual efforts by 40%.
  • Collaborated with global stakeholders to enhance seller onboarding processes, achieving a 25% reduction in integration time.
  • Performed root cause analyses (RCA) to identify pricing gaps, leading to a 30% improvement in pricing accuracy across key product lines.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.

Key Achievements:

  • Increased operational efficiency by 61% through data-driven workflow optimizations and enhanced reporting solutions.
  • Recognized with the "Above and Beyond Award" for exceptional leadership and ownership in mission-critical initiatives.

Business Analyst

Amazon
Bengaluru
08.2019 - 10.2021
  • Collaborated with cross-functional teams to gather and document business requirements, ensuring the successful execution of operational and system improvements.
  • Conducted comprehensive process assessments, identifying inefficiencies and implementing optimized workflows that improved team productivity by 20%.
  • Developed and maintained detailed documentation, including process flows, SOPs, and system specifications, ensuring consistency across teams.
  • Worked closely with technical teams to prioritize and validate system requirements, bridging the gap between business needs and technical capabilities.
  • Designed process automation frameworks, reducing manual errors and achieving a 35% improvement in data accuracy.
  • Supported feasibility studies for new product initiatives, providing actionable insights to align product features with business objectives.
  • Led pricing analysis projects, leveraging SQL to evaluate pricing trends and recommending strategic adjustments to enhance market competitiveness.

Key Achievements:

  • Contributed to the successful rollout of scalable processes, driving a 25% increase in operational throughput.
  • Recognized with the "Stellar Award" for consistent excellence in performance and contributions to organizational success.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Education

B.E - Information Science

Canara Engineering College
Mangalore, India
06.2015 - 05.2019

Skills

Requirements gathering

User acceptance testing

Data analysis

Agile methodology

Business process improvement

SQL proficiency

Excel

JIRA

Power BI

SLDC

User Stories Writing & Backlog

Stakeholder management

Business process mapping

Power BI

Tableau

ETL

Awards

  • Received the Above and Beyond Award for demonstrating strong ownership and proactively taking on extra responsibilities.
  • Earned the Stellar Award for consistently achieving strong results against set goals and showcasing exceptional ownership, earning recognition from leadership.

Timeline

Business Analyst

Amazon
10.2021 - 11.2024

Business Analyst

Amazon
08.2019 - 10.2021

B.E - Information Science

Canara Engineering College
06.2015 - 05.2019
Prateeksha Shanbhag