Prateek Singh
Security Admin
Katni
Summary
Seasoned Technical Advisor with over 3 years of experience overseeing IT documentation to provide pivotal technical assessment and advisory services. Adept at troubleshooting hardware and software issues, implementing security measures, and providing excellent technical support. Seeking a challenging role in a dynamic organization where I can contribute my skills and expertise to enhance IT operations.
Overview
3
3
years of professional experience
Work History
Technical Advisor
Concentrix
08.2023 - 01.2025
- Led a team of security analysts to monitor and analyze potential risks, ensuring timely threat mitigation and incident response.
- Collaborated with cross-functional teams for efficient incident response management during security events.
- Monitored threat landscape trends continuously, adapting strategies accordingly to maintain robust defenses against emerging risks.
- Managed incident response activities during critical security events, effectively containing threats and minimizing damage to systems and data.
System Administrator
Wipro Technologies
12.2021 - 07.2023
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Created and updated technical documentation, including system configurations, troubleshooting guides, and standard operating procedures.
- Collaborated with cross-functional teams to implement IT projects, such as system upgrades, and network infrastructure enhancements.
- Responsible for the queue management and SLA monitoring for the tickets in ServiceNow.
- Assisted in the implementation and maintenance of IT security measures, including firewalls, antivirus software, and data backup solutions.
Education
Bachelor of Engineering - Electrical and Electronics
Institute of Engineering & Science, IPS Academy
01-2020
Higher Secondary School Certificate -
Central Board of Secondary Education
01-2016
Secondary School Certificate -
Central Board of Secondary Education
01-2013
Skills
Support for the following solutions: Active Directory, antivirus, file sharing, productivity applications (ie Microsoft Office Suite, O365, etc), VPN clients, Printer, phones
Proficient in creating and maintaining technical documentation, including system configurations, troubleshooting guides, and standard operating procedures
Timeline
Technical Advisor
Concentrix
08.2023 - 01.2025
System Administrator
Wipro Technologies
12.2021 - 07.2023
Bachelor of Engineering - Electrical and Electronics
Institute of Engineering & Science, IPS Academy
Higher Secondary School Certificate -
Central Board of Secondary Education
Secondary School Certificate -
Central Board of Secondary Education