Summary
Overview
Work History
Education
Skills
Timeline

Parth Shah

Assistant store manager
Auckland

Summary

Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

St Pierre's
01.2020 - Current
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.

Sales Manager

Tech Crazy
01.2018 - 01.2020
  • Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Customer Service Representative

Amigo Brothers Limited
01.2016 - 01.2018
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Science - Business

Lcl Business School, Auckland
04.2001 -

Skills

Business Development

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Timeline

Assistant Store Manager - St Pierre's
01.2020 - Current
Sales Manager - Tech Crazy
01.2018 - 01.2020
Customer Service Representative - Amigo Brothers Limited
01.2016 - 01.2018
Lcl Business School - Bachelor of Science, Business
04.2001 -
Parth ShahAssistant store manager